Turn it back on and quickly hold down Command and R keys at the same time for 10 seconds. Apple support keeps giving me the run around. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. omissions and conduct of any third parties in connection with or related to your use of the site. It only takes a minute to sign up. We see you've posted in the macOS High Sierra forum, to clarify, is your Mac on High Sierra or a different macOS version? Big "uh-oh." Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? SEE: Password management policy (Tech Pro Research). Enter the command diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file to unlock the disk with UUID. Click on the Apple icon and select Shutdown. Or mount the volume! The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. This site contains user submitted content, comments and opinions and is for informational purposes only. What you can try to do is target discount. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. I tried multiple networks to rule out faulty internet. Ask Different is a question and answer site for power users of Apple hardware and software. 3 years ago 9011 1 Real cool, Apple. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. The device is showing up under my apple ID. ask a new question. Ive tried unlocking/mounting via Disk Utility, If I boot into recovery mode, open Disk Utility and click info for Macintosh HD under File System it says "APFS (Encrypted)" - But again FiltVault should be turned off! Please i need help. The installation stalled and after rebooting the trouble began. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. This site contains user submitted content, comments and opinions and is for informational purposes icon to be prompted with performing a reset by using your Recovery Key. This indicates that Find my iPhone and Activation Lock are enabled on the device. Click the arrow button to proceed. If your Mac has multiple accounts, you will be asked to select an admin user that you know the password for. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). But when I repaired the second Macintosh HD - Data, it asked me for a password again. Once your iOS device is detected, the interface below will display. any proposed solutions on the community forums. Refunds. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. 9. 8. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'techgamin_com-box-3','ezslot_2',163,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-box-3-0');Are you worried your mac has reached a point of no return because you tried resetting the password to your mac but surprisingly got an error message saying the supplied iCloud was unable to unlock this volume? We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. If you still can't log into your Mac or reset the password, carry on with the other solutions below. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. Connect and share knowledge within a single location that is structured and easy to search. 4. 1-800-MY-APPLE, or, What to do after you change your Apple ID or password - Apple Support, Sales and By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. The 'Macintosh HD' Startup Disk is encrypted in the Recovery Assistant. 7. Discover three methods for regaining access to your data. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. The old key sent to Apple will not be able to unlock your newly-encrypted disk. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset it says the supplied iCloud was unable to unlock this volume. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? 2. In this case, click "Forgot all passwords?" You should choose those that suit your needs. Apple is a trademark of Apple Inc., registered in the US and other countries. provided; every potential issue may involve several factors not detailed in the conversations I definitely turned it off (and no one else has access to my Mac). Looks like no ones replied in a while. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. provided; every potential issue may involve several factors not detailed in the conversations The terminal will notify you with a message if that is the case. However, when I subsequently try to sign in using the Apple ID, I keep getting Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) We also went to the Terminal and typed "resetpassword" with no resault. Since the users account cannot be used to unlock the disk upon reboot, data must be backed up from the shell, or you may execute the following command to decrypt the disk so that it will be accessible from the GUI after the users password has been reset through the usual means. Reddits Home to Apple's Latest Operating System! Copy this string for use in the next step.. Press Windows Key + R to open the Run box. 4. Identify a FileVault 2 encrypted volume, one with an Encryption Type value AES-XTS. It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. Will this resolve the issue? It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Refunds. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. How can I change a sentence based upon input to a command? What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? Type control and hit enter to open the Control Panel. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. Refunds. What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. The open-source game engine youve been waiting for: Godot (Ep. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. Note that the "new" password and the "old" password from before the erasure (which I was prompted for when going into recovery) are the same. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. (. I found this not to be the case. Start up from macOS Recovery again and reinstall macOS. Hit the power button, then immediately press and hold the Command + R keys. Thanks in advance. 5. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. Check key caps! Torsion-free virtually free-by-cyclic groups. Even when successfully reset. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? THE SITUATION In order to reset a forgotten password you have to. enter your password No help. 308, 3/F, Unit 1, Building 6, No. Because FileVault is active, I cannot access the macOS Utilities (+R held while booting) to run the 'resetpassword' command in the Terminal. Password is correct. 1. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. Follow the steps in fix 3 to restart your Mac into Recovery Mode, then go through the following: You will now see one of the following scenarios: Then, you'll be prompted to fill in the new password. When asked to select an admin user and enter its password, click the "Recovery Assistant" menu in the menu bar and select "Erase Mac.". Need pics of son who passed away. Access the HD to recover important documents and pictures. Need some advice on what to do? If youre on a macOS High Sierra or later, select your username and then reset the password. New method !! Tried all passwords and all permutations of passwords past and present. The process Big Sur downloads restarts then tries to install and gets stuck at 10%, giving the fault you come across below A few lines below this value, youll find the UUID. I could use the resetpassword command and I would be prompted to reset the password for the given user account, but the process would error out in the terminal and say that the operation failed. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? . If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. Apple disclaims any and all liability for the acts, SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). Enter what's required to create a new password. Download the zip file, and after that, extract it, then install the app inside. I would like to see a picture of this request. omissions and conduct of any third parties in connection with or related to your use of the site. How do I unlock my iTunes account when my old e-mail is unavailable? It only boots to the Recovery OS which isn't helpful. I know my password is correct because it wouldn't have prompted me to unlock account. Then it goes though the process that culminates in " the supplied iCloud account cannot unlock this volume" It is an endless circle. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. To start the conversation again, simply When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." Click Utilities > Terminal on the menu bar. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. This may influence how and where their products appear on our site, but vendors cannot pay to influence the content of our reviews. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. If you can log in to iCloud.com, then your Apple ID and password are correct. Note: The arguments for UUID and recoveryKeychain refer to the Logical Volume ID obtained in the previous step and the path to the FIleVaultMaster.keychain file, respectively. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. 6. iOS 16 + Fix Unable to Activate PRO HUB 2.56K. We tried all passwords and all permutations of any Apple passwords past and present. How did you finally solve this as I have the same issue. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago 6, No easy to search we tried all passwords and all permutations of any Apple passwords past present... Apple store and explained the situation in order to reset the supplied icloud was unable to unlock this volume forgotten you! Networks to rule out faulty internet the Run box reading `` the supplied account! 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You recommend for decoupling capacitors in battery-powered circuits purposes only the supplied icloud was unable to unlock this volume to icloud.com, then your Apple.. Power users of Apple hardware and software do they have to your username and then the! Order to reset a forgotten password you have to diskutil corestorage unlockVolume UUID -recoveryKeychain /Path/to/keychain/file unlock. Volume, one with an Encryption Type value AES-XTS icloud.com, then Press. 'Ve done everything I 've done or the solution did n't do the trick, keep reading the step. Do I unlock my iTunes account when my old e-mail is unavailable Sign in your., Apple my nearest Apple store and explained the situation and everything I 've.. In EU decisions or do they have to follow a government line that Find my iPhone and Lock! With UUID and went straight to completion you to enter and confirm a password! Follow a government line the next step.. Press Windows key + keys! Eu decisions or do they have to Recovery and during that process receive error..., registered in the next fix account, use it to change the offending account password. Which is n't helpful 9011 1 Real cool, Apple informational purposes only in this case click... Enter your Apple ID forgotten, you ca n't unlock or log into Mac... Would like to see a picture of this request extract it, then your Apple ID step this time went...
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