What food & drink options are available at Grand Palladium Lady Hamilton Resort & Spa? Grand Palladium Lady Hamilton Resort & Spa - All Inclusive takes special requests add in the next step! The variety of rooms, the food and the facility as a whole was top of the lineI would not hesitate to travel to the Grand Palladium again. Ideally, we'd publish every review we get, positive and negative. Sorry, reservations for more than 90 nights aren't possible. I loved this hotel. I had to wash all my clothes in hot water. The staff were all very friendly and helpful. You're eligible for a Genius discount at Grand Palladium Lady Hamilton Resort & Spa - All Inclusive! Overall I was very very happy with my experiences, My villa was everything. Tripadvisor performs checks on reviews. Does Grand Palladium Lady Hamilton Resort & Spa have an airport shuttle? Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. 
It is our sincere hope this experience has not destroyed your impression of our resort and that you will give us another opportunity to regain your trust and show you all the improvements we were able to achieve on a future visit. Then, I went to eat at the Jamaica Restaurant because I was hungry. All inclusive does that mean breakfast and dinner. The staff were very friendly.
See more questions & answers about this hotel from the Tripadvisor community. Also, is this room an ocean view? Thanks! Do the Junior Suite I have a private entry. Actual travel distances may vary. We are thrilled you enjoyed an exciting volleyball game against some of our staff.
However, we regret to hear of your less than favorable encounter with a few members of staff. Top Location: Highly rated by recent guests (8.6). If we find any, we delete them and, if necessary, take action against whoever is responsible. Hi, we do not offer private entrances, all villa entrances are faced the same. Grand Palladium Lady Hamilton Resort & Spa Features, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Stay-at-home policy for staff with symptoms. Nauseating. Then, on Wednesday morning June 22,2022 about 6am I woke up I had these bites on my legs. Prince, Lincoln, phaedra, amoya, VIP, Milton and nick are all fantastic staff. Your current currency is U.S. Dollar, Choose your language.
Rooms: Not so clean, daily cleaning is not the greatest. Does Grand Palladium Lady Hamilton Resort & Spa offer any business services? Are there opportunities to exercise at Grand Palladium Lady Hamilton Resort & Spa? We recommend calling ahead to confirm details. The property usually replies within a few days. The description says this room has a twin bed for 2 adults, is that a misprint? Sign up and we'll send the best deals to you. On June 18-22, 2022. Does Grand Palladium Lady Hamilton Resort & Spa have any great views? Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. My cousins, siblings, and I had a wonderful time at grand palladium with the rest of our family. We are also pleased that our delicious food, rooms, and facilities met your expectations. The life band and the DJ at infinity hall were the icing on the cake. Each review score is between 1 and 10. I hope it will become an eighth trip and counting! Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
We work diligently to clean, maintain, replenish supplies, perform necessary repairs and upgrades, and prepare rooms for upcoming guests. Palladium Hotel Group. Dear wanjibea, Thank you for choosing us as your vacation destination!
Couples in particular like the location they rated it 8.8 for a two-person trip. She made us feel welcomed and also made us wanna come back again ! After their trip, guests tell us about their stay. You'll receive an email as soon as the property answers your question. The food was actually good. . Staff was courteous, kind and attentive overall.
Which room amenities are available at Grand Palladium Lady Hamilton Resort & Spa? Claim your listing for free to respond to reviews, update your profile and much more. You will never get bored here ! 
hi, bedding is based on availability upon arrival. Prince, Nicolas, Fresh, VIP, and Power Man play a good game against some tough competition. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Restaurants: We did not enjoy them much, food is over salted and portions are not. The shower had sand in it.
Staff was courteous, kind and attentive overall., Gorgeous location, everything you need is right on the property., I loved this hotel. We look forward to seeing you again! If so how do you book the junior suite with the private entrance on the Terrace level. Hi, the views are sold by room categories, you will have the option of choosing the type of view you are interested in at the point of reservation. First, of all I had to change my room 3 TIMES during that first day of check in that wasn't until 5pm. Top room amenities include a minibar, air conditioning, and a flat screen TV. I can't say enough good things about my experience here. As we strive every day to fulfill our mission to turn guests into fans, we look forward to seeing another glowing five-star review from your next visit to our resort! . Booking.com does not accept responsibility or liability for any reviews or responses.
23 year old cook, who did pour pasta, had not only a great smile and pleasant interaction with guest, he is also one of the most talented chefs. The most helpful contributions are detailed and help others make better decisions. Activities: We are visiting on Dec 23- Dec 28 of this year, can you please share list of your activities ; I have 2 daughters (8 and 12) , would like to know what can they participate in . Staff was as accommodating as circumstances would allow (I still felt remnants of COVID) but overall the staff was pleasant, helpful and professional.
Own or manage this property? Satellite TV and a minibar are included. Get the travel advice you need. when I say big I mean big. We will do our best to ensure your next stay exceeds your expectations. Thanks! Our team has been fully trained on the importance of upholding the highest standards of cleanliness and hygiene. Dear TPq996, Thank you for sharing your experience at our resort.
Grand Palladium Lady Hamilton Resort & Spa - All Inclusive has been welcoming Booking.com guests since Aug 15, 2008 The room was absolutely lovely and large. A gift shop, business center and vehicle rentals are also open. Food 3.5, I would highlight Jerk Chicken on the beach. I specifically asked if room was partially ocean view at the front desk, and gentleman was honest, I do not know Well sure enough, room was 10 % ocean view with 90% garden view. Your question will be published on Booking.com after it's approved and answered. My room didn't have a blanket nor a duvet cover on the bed. Certain services and amenities may be reduced or unavailable as a result. Food was mind blowing and the property was very clean. To edit a review youve already submitted, contact our Customer Service team. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. I can highlight Athena from a buffet as well as her colleague (sorry did not catch his name, biggest server) were professional, pleasant to talk to and always smiling. Location: 45 min from the Airport, amazing drive, make sure you talk to driver, he/she will tell you a lot about Jamaica Culture. We are thrilled you enjoyed many aspects of your stay, but we hope the good parts weren't overshadowed by the less-than-stellar areas. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. So, then I order pizza because nothing was appease on the menu. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Our team is trained on the importance of upholding the highest standards of cleanliness and hygiene. Great location - show map, The property is a great destination with enough space and activities that will easily keep boredom at bay. 1565870,1567830|1,1563710,1563710|6,1550830,1557030,1561630,1565870|4,1561950,1563880,1542720,1542630,1565080,1561220,1566560,1568250,1553180,1550830|3,1565670,1548020|4,1568250|3,1563710|2,1557080, Grand Palladium Lady Hamilton Resort & Spa - All Inclusive (Resort), Lucea (Jamaica) Deals, Personal or sensitive info (e.g. Resort has a beautiful natural Coral Bay where you can spend hours snorkeling. Beach volleyball was the best. There's an ATM and a currency exchange service at this property. To see correct prices and occupancy info, add the number and ages of children in your group to your search. * Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. When would you like to stay at Grand Palladium Lady Hamilton Resort & Spa - All Inclusive? Browse questions from guests for anything extra you want to know about the property. I though it was mosquito bites. How far many hours by road to kinston from this property? We will address your concerns with our management team for review and immediate action. Lifeguards 5 star, he waited over our beach chair to make sure no one take a phone Landscaping 5 star, nice and clean, staff is super friendly. Providing a clean and comfortable environment is vital to the operation of our hotel. It brings us great joy that you found our entertainment to be the highlight of your vacation. Yes, Grand Palladium Lady Hamilton Resort & Spa offers an airport shuttle for guests. Something went wrong please try again later. I went to the room and boy was I disappointed. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. When I brought it to Frond Desk attention, no one had returned money, just said we do not know, maybe website is not updated. Cleaning 3.5 stars. We will share your comments with them to give them the recognition they deserve. We strive every day to fulfill our mission to turn guests into fans. We are taking the necessary measures to correct these issues immediately and avoid recurrence by implementing more training and coaching of our staff to not only meet our guests expectations but exceed them. It is always a pleasure reading feedback that highlights our exceptional staff. Does Grand Palladium Lady Hamilton Resort & Spa have airport transportation? After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. We've sent you an email so you can confirm your subscription. We booked 4 rooms and had a party of 12. She was amazing can't wait to come back here and see her here ! Check your booking confirmation email to find your booking number and PIN. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Are all the alcohol beverages and restaurants included in the all inclusive. We are honored to have delivered a great time at our resort. Wait stuff was amazing! Please accept our sincerest apologies. I have never been so terrified in my life because I never had nothing happen to me in all my years of traveling in or out the country, I'm so lucky that I never brought my suitcase in my house. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. So, my cousin sent out group text to everyone and let them know I got bedbugs bites. Then, I had to purchase a new suitcase because I was leaving for Aruba on June 27. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. We invite you to contact our Guest Relations department at info.jamaica@palladiumhotelgroup.com for further assistance and to discuss your experience in more detail. It is only through feedback such as yours that we can identify the areas where we can improve the guest experience, food and quality of service at our restaurants, condition of rooms and public spaces, and overall customer service to continue providing the high-quality service that our guests have come to know and expect. He showed us games, taught is patois, and had fun with us for the entire time we were there. We appreciate your feedback on our fantastic staff, delicious food, and well-maintained property, as we take great pride in keeping the grounds clean. They brought my pizza I was what the HELL is that the pineapple tidbits from can. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Honeymoon suite only accommodate adults. The towels was rough and dingy. On the beautiful north coast, this all-inclusive beach resort features a full-service spa and the largest pool in Jamaica. We have shared your comments with our management team to ensure we improve the guest experience in these areas. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Is there wifi in the rooms? Hi, yes we do have a casino for all guest over the age of 18 to participate in while here. Mr. Spence told me to send him picture which I did and never heard nothing back from him. A children's water park and a variety of water sports are also available. Hotel tried to charge me 200 for that, then when they learned, that it has to be done for tomorrow's flight, (you have to take PCR test within 24 hours) price increased to 300, after negotiation, they still charge me 30 for a molecular test. First the TV wasn't working, the minibar was empty. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. its big spacious, open and clean. Rest assured that our team will continue working diligently to improve our service and facilities to ensure guest satisfaction. Respect the privacy of others. Called and talked to GS 9 times. Loved the expansive pool area which prevented overcrowding. We will do our best to ensure your next stay exceeds your expectations. We assure you that the extremely disappointing lapses in service you encountered are not indicative of the high standards we aim to provide our valued guests. There was a problem loading the reviews. Please accept our sincerest apologies for not meeting or exceeding your expectations in all aspects. The parish of Kingston is aprox. Thank you for highlighting our exceptional staff that took great care to ensure you had a positive experience. yes our resort only offers all inclusive stays. The description says "Twin bed" do you mean King bed?
We hope that you will give us another opportunity to regain your trust and show you all the improvements we were able to achieve on a future visit. It was dirty. They say before saying negative, take some time, so I did, one month overdue. Staff was Great. Anyways the food was great though.
One of the member in are group said the water was so hard it made marks on her body. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. How to get to Grand Palladium Lady Hamilton Resort & Spa - All Inclusive from Sangster International Airport. Unfortunately, on this occasion, we fell short. language, whether its just a rating or contains comments as well, etc.). At one point there was no knock the door was just opening and it was a good thing the chain was on it because we were naked. They have a lot of fun activities to entertain our guests during their stay. We have more than 70 million property reviews, all from real, verified guests. Front desk 2 stars. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note: In case of early departure, the total amount of the reservation will be charged. Your contribution should be yours. Entertainment 4. I upgraded my room a suite and only then I could see ocean, just how I like it. To save at this property, all you have to do is sign in. Warmest regards, Enrico Pezzoli General Manager, Bed Bugs Bites and Terrible Customer Service, I just want to tell you about the situation I had during my stay at the Grand Palladium Lady Hamilton Resort & Spa. Very peaceful. if the writer is claiming to be someone else). If you stayed at this property through Booking.com, you can write a review. This lets us know our reviews come from real guests like you. Copyright 19962022 So where can I begin to start. Unfortunately, you encountered these issues. Sunset Cove was the best beach not crowded. Dear iheartmonii, Thank you for sharing your feedback and choosing us as your vacation destination! The property is beautiful but the customer service from the staff was EXCELLENT. Free public parking is available on site (reservation is not needed). Booking not found double-check your booking number and PIN then try again. Dust all around. Yes, free parking is available to guests. yes our inclusive package offers breakfast, lunch and dinner. Questions and answers should be property- or room-related. We work diligently to clean, maintain, replenish supplies, perform necessary repairs and upgrades, and fully prepare rooms for upcoming guests, so, unfortunately, you encountered these issues. We assure you any lapses in service you may have encountered are not indicative of the high standards we aim to provide our valued guests. Our kids club is filled with entertainment for the children and staff members who want nothin more than to keep them happy and entertained. There's no capacity for cribs at this property. Warmest regards, Enrico Pezzoli General Manager, Great hotel very fun and theres so much to do. Dear denasiab2022, Thank you for choosing us as your vacation destination and sharing feedback! All content should be genuine and unique to the guest. Excellent staff. our property is 45miins away from the airport give or take traffic. We spent a week, from June 22 to June 29th. We strive every day to fulfill our mission to turn guests into fans. Our team is trained on the importance of upholding the highest standards of cleanliness and hygiene. And is there room service? We have been honored to receive many comments from guests about the friendliness and helpfulness of our team members. The only way to leave a review is to first make a booking. Yes, dry cleaning and laundry service are offered to guests. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews.
Do not buy ocean view, it is partial OV, we upgraded to suite and loved it. We are disappointed by the numerous inconveniences and lapses in service you encountered and deeply regret not living up to our commitments during your stay. Caribbean weather is very unpredictable, it could be sunny today and rainy tomorrow but the summer time ranging from June-August is usually the best days for beach adventures. You can always go to a restaurant or bar and ask for some water, but they are all closed after 11. Our resort is located 50 mins from the airport . The food was actually good. 1 star to catch management attention. Not even cold air was in it. Ive been here 7 times and each time is better, Thank you for sharing feedback on your recent experience at our resort, Livlava28. How far are you from the Montego Bay airport? We take great pride in maintaining our beautiful beaches and preparing delicious food for your enjoyment. Warmest regards, Enrico Pezzoli General Manager. Guests loved walking around the neighborhood! Grand Palladium Lady Hamilton Resort & Spa - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. She is known for her friendly demeanor and for going above and beyond for anyone she comes across. We look forward to showing you all the improvements we achieved during your next visit. Dear 885cashb, Thank you for choosing us as your vacation destination and sharing feedback on your experience! The patio was dirty and the outdoor shower had no shower head. The staff were all very friendly and helpful., My villa was everything. Are any cleaning services offered at Grand Palladium Lady Hamilton Resort & Spa? Additional sorting options might be available (by type of traveler, by score, etc).
Your feedback motivates us to continue providing the highest quality service for our guests. We have a Kids Club that is loved by all the children who visit here which would be ideal for your 8 year old and a mini club for you pre-teen, Yes we do, our wedding department is here to help tp make your wedding day magical. Loved it. Click here to read post guidelines. We will share your comments to motivate her to continue shining like a star!
Mr. Spence work for hotel in Hospitality department.. - And biggest scam is PCR tests. I have shared your feedback with our housekeeping and maintenance teams to ensure issues like this do not occur again. Warmest regards, Enrico Pezzoli General Manager. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Contributions should be travel related. It was a pleasure hosting you. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I did have a couple power outages while I was staying there but other than that the resort was amazing. Jacuzzi was awesome. We cannot wait to meet you. yes all our rooms are equip with a safe where you can store your valuables. Dear maxUSSR, Thank you for choosing us as your vacation destination and sharing feedback on your experience at our resort! We look forward to seeing you again soon as we strive every day to fulfill our mission to turn guests into fans.
I order cream of spinach soup and they brought me bowl of water soup. She has such a beautiful soul, and we are honored to have her as part of our team. Respect the privacy of others. With 2 kids in the room, was not pleasant. Children 18 and above are considered adults at this property. I called my doctor that Thursday morning which was June 23, 2022 and she told me to go see doctor at urgent care. 3hrs away from our resort. Providing a safe, clean and comfortable environment for our guests has always been vital to the operation of our hotel.
We went to the Italian restaurant to celebrate my cousin birthday because the SCREW UP on the reservation the travel agency said she book which wasn't true. If you booked through us and want to leave a review, please sign in first. We headed to the bathroom. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g.
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