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As a parent or legal guardian, please do not allow any person under the age of 18 and minors to submit their Personal Data without your permission. We store your Personal Data in our databases used by operation and marketing systems. However, we may refuse to comply with your request if you fail to provide us verification information or with reference to relevant laws and regulations. Such pre-arrival message will include other information about the hotel, the area and the weather. If applicable, we will notify you and the supervisory authority in your relevant jurisdiction about any data breach that is likely to result in serious harm to you unless an exception applies, for example, where we have already taken appropriate remedial action that removes the risk of serious harm to any individuals. to recognize you by name when you return to our Websites), save your username and/or password in password-protected areas, and to offer you products, programmes, or services. Internal Controls In addition, we use the services of third party agents, such as email service providers and mail houses for the purpose of mailing materials to you. The same type of Personal Data may be requested when you make any online enquiries. Dorsett City is situated at the gateway to East London, close to the vibrancy of Shoreditch and its array of galleries, boutiques and timeless markets. If, after reviewing this Statement and Policy you have any privacy questions or concerns or would like to exercise your rights under this Statement and Policy, please send your request and/or question in writing to us at privacy@dorsett.com or by post to the following address: 7. Once you have withdrawn your consent, we will erase your Personal Data. 8. If you make a complaint to us relating to privacy, we will do our best to ensure that an investigation is completed and a decision about your complaint is communicated to you within a reasonable time of us being advised of the complaint. Central, Hong Kong, If you are in the EU, our postal address is: Please note that we will never send you an email requesting your Personal Data, for example password, credit card number or passport, personal identity card or social security number. We may also store other information such as your room, food and beverage, other preferences and transaction history. 2.7 Food and beverage outlet reservations Block all cookies from being set. 4.4 Data transmission across international borders For our non-hotel related operations including but not limited to residential and commercial leasing, we may ask for your Personal Data for payment purposes and administer our business. Your rights Email about special offers and promotions In this situation, we would merely act as a data processor and thus you should review applicable third party providers privacy policies before submitting your Personal Data to them. Such information allows us to track information, such as how many individual users we have and how often they visit our websites. Such Personal Data will be made available to the applicable hotel for the purpose of completing your reservation request. We use cookies to help us personalise and improve your experience. I wish to receive news on the hotels, products, and services, as well as the latest events and promotional offers from Dorsett about Dorsett and selected partners through various communication channels, such as, direct mail, phone, email or e-message or the like. to adhere to applicable laws, court orders, directions, codes or guidelines. We may also ask for your travel details and room preferences to better prepare ourselves for your arrival and to serve you better before your departure. 4.5 Disclosure of information to third parties Where the combined information can be used to identify you, we use it in accordance with this Statement and Policy. When you visit a page with content embedded from, for example, YouTube or Facebook, these service providers may set their own cookies on your web browser. We will also use your email address to send an email confirmation of your booking, and a pre-arrival message summarising your confirmation details and preferences. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. If you are making a reservation or completing check-in through Wifi or any other wireless internet connection, you should understand and accept the risk of entering personal data through these internet connection methods, which is out of our responsibility. 2.1 Anonymous Browsing These web beacons are used to count the number of times something has been seen but are anonymous and do not contain or collect any of your Personal Data. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. For example, we may use cookies to personalize your experience at our web pages (e.g. This Statement and Policy does not apply to our processing of your Personal Data on behalf of third party providers who may collect your Personal Data from you and provide it to us. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. Sign up for Dorsett - Your Rewards, start to earn points, enjoy member discount and special benefits when you stay at a participating Dorsett Hotels or d. Collection Hotels.

The mentioned Personal Data is required to create an audit trail of how the request has been handled. Dorsett Hospitality International Your Personal Data will not be shared with third parties for their own marketing purposes. We are also prepared to follow relevant laws and regulations which would require us to notify you without undue delay after having become aware of such breach. For more information on our data protection policy, click, Liverpool Street Station (5 minutes by tube), Dorsett Alpha Square Canary Wharf | London, Dorsett Hornsey Town Hall (Crouch End), London, Personal Privacy Statement and Security Policy, Dorsett Hospitality International Limited and Dorsett Hospitality International Services Limited (Hong Kong), Purposes of collecting your Personal Data, Personal Data we collect and how we use it, Emails about Special Offers and Promotions. 2. We also record the information to comply with financial reporting requirements and those imposed by our auditors and government authorities. You may also set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will affect your ability to perform certain transactions, use certain functionality, and access certain content on our Websites. Your Personal Data will not be shared with third parties for their own marketing purposes. 8.2 Right to restriction of processing If you are in the EU, our postal address is Ground Floor, 12 Stanhope Gate, London, England W1K 1AW. 2.11 Unsecure communication Our Websites may contain links to other sites of third parties. 8.3 Right to data portability Block third party cookies. If you enter one of these contests, our co-sponsor may receive or collect your Personal Data. However, we cannot be held responsible for unauthorised or accidental access which is beyond our control. If applicable laws and regulations provide for a lower level of protection of Personal Data than this Statement and Policy, then this Statement and Policy shall prevail. You can make a reservation by calling one of our hotels. Dorsett Hospitality International Limited, headquartered in Hong Kong, its parent, subsidiaries and affiliates, and their hotels (collectively referred to as "Dorsett", "we", "our" or "us") have created this Statement to demonstrate our firm commitment to protect your privacy and to provide you with information in relation to the personal data and/or personal information ("Personal Data") Dorsett may collect from you as required by local laws and regulations and those of other applicable laws and regulations in the different jurisdictions that Dorsett may collect, use or transfer your Personal Data. We will also erase your Personal Data when it is no longer necessary in relation to the purposes for which they were collected or otherwise processed unless such erasure is prohibited under relevant laws and regulations. We limit the collection, use and retention of your Personal Data to the specific information we need. to deal with your suggestions, enquiries or complaints; to process, confirm, provide and charge for hotel arrangements and restaurants and our goods and services; to administer, support, improve and develop our business; to disclose the winner of contests conducted by us or on our behalf; to provide you with access to all parts of our Websites; to conduct market research, surveys and analysis so as to provide you with better products and services; to provide for the safety and security of our guests; to prevent, detect or investigate suspicious or illegal activities; to meet legal and regulatory requirements and administer general record keeping; to process your application for, and manage, operate and maintain, membership of the Dorsett loyalty program, and to provide you with information on the activities and benefits of it; and. In any case, please allow us 30 days to process your request. If you receive any suspicious emails that look like they are from us but ask for your Personal Data, it is likely a fraudulent email or phishing. 1. 10. Also, many websites will not work properly if you block cookies completely. If reservation is made through our Websites, such Personal Data will be passed via a third-party system to our hotel operating systems under data encrypted environment. However, credit card data will be removed based on PCI compliance requirements. 2.2 Making a room reservation and check in at our hotels This information may be shared and/or used by our business units for research, understanding and analysing customer behaviour and customer profiling to enhance customers experience and communication with them prior to, during, and after the stay. This allows companies to advertise to people who previously visited their website.

2.6 Creating and updating your account information Allow us to better target interactive advertising, enhance customer support and site usability, and provide offers and promotions that we believe would be of interest to you. We advise you to review the privacy policy of such third parties before submitting your Personal Data. Although these cookies can track your visits around the web they don't know who you are. You should check with these third-party websites for more information about their cookies. This is often called online behavioural advertising (OBA) (also known as behavioural targeting, remarketing, retargeting or interest based advertising) and is done by grouping together shared interests based upon previous web browsing activity. We record your itemised spending to properly assemble your folio during your stay, which includes your room rate and other expenses billed to your room. 4.1 Our databases and operating & marketing systems

How long will Personal Data be retained for? If you would like us to make a reservation at one of our hotels, we will request for your Personal Data for payment purposes and to administer our business. For hotel related services, upon completing an online room reservation, you can set up, review or update your information online. You should understand and accept the risk of entering your Personal Data through Wifi or any wireless internet connection, which is out of our responsibility.

If there is any inconsistency between the English and Chinese version of this Statement and/or our Policy, the English version shall prevail. 9. These communications will relate to offers relating to us and our restaurants as well as other services operated by us. Therefore, we do not recommend turning all cookies off. Further, we limit the access to your Personal Data and only share your Personal Data with our internal staff who are directly involved in the process of providing quality service to you. We do not permit the sale of Personal Data to business units/entities not owned by, managed by, and/or affiliated with us for any use unrelated to our group operations or use of Personal Data by third party for their own purposes. If, at any time, you would like to unsubscribe or opt-out from any of the marketing communications which you have previously opted in to receive, kindly contact us. You may also lodge your complaints with a supervisory authority in your country. We may use your Personal Data collected by us for one or more of the following purposes from time to time: providing and processing your requests, reservations or bookings for our products, services, activities or facilities; providing you with access to all parts of our websites; direct marketing of products, services, activities or facilities by Dorsett and our related entities or business partners (you may elect to opt out from receiving any marketing materials - see section 8.4); conducting market research, surveys and analysis; processing your application for, and managing, operating and maintaining, membership of the Dorsett loyalty program; providing you with information on the activities and benefits of it; billing and debt collection; dealing with your suggestions, enquiries or complaints; communicating with you generally; preventing, detecting or investigating suspicious or illegal activities; and meeting legal and regulatory requirements and/or making disclosure when required by any law, court order, direction, code or guideline applicable in your relevant jurisdiction. You have a right to access any Personal Data we hold about you and if applicable, to update and/or correct it, and to withdraw any consent you have provided. However, if you have registered and signed in to your registered account with us, we may combine your Personal Data from your registration with the data we received from our Web Analytics Services Providers to analyze how you and our guests use our Websites in detail and, where you have opted in to receive communications from us, to send you email and other communications that might be of interest to you. 5.1 Cookies These anonymous cookies may be set by that third party to track the success of their application or to customize their application to you. 4. By accepting our services or submitting the application to participate in such events and activities, you unconditionally agree to be photographed, and further agree to the use and/or uploading of such photographs by us on our Websites and/or our promotional and marketing materials. Demographic information will be used for purposes of monitoring and improving your experience on our Websites. Where a request is made, any correspondence or application may be kept and added to your Personal Data. You can access our Website from mobile devices to find our hotels and/or restaurants and make a reservation. How we store and transmit Personal Data? Block cookies from particular sites. Visitors to our Websites do so on an anonymous basis. Please allow us 30 days to process your request. Except for direct marketing, use of our websites, namely www.dorsett.com, www.dorsetthotels.com, www.dcollection.com, www.silkahotels.com, www.daobydorsett.com (collectively, Websites), signifies your consent to this Statement and Policy, including the collection and use of your Personal Data as described in this Statement and Policy. These cookies will usually be dropped by third-party advertising networks. ), tracking links and/or similar technology to: Google analytics is a web analysis service provided by Google. Dorsett City is the perfect choice for business and leisure travellers seeking a 4-star hotel where British Charm meets Asian Hospitality. If you choose to provide us with your email address, a confirmation and a pre-arrival message of your reservation will be sent to you by email. This Statement may be revised from time to time. If you cannot receive HTML, you will not receive a functioning sensor; Know how many users open an email and allow our service provider to compile aggregated statistics about an email campaign for us; and. You have the right to make a request to us on whether we hold or are processing your Personal Data and if so, what kind of Personal Data is held by us, the purposes of using such kind of Personal Data, to whom we have transferred your Personal Data and be supplied with a copy of your Personal Data. These parties are contractually prohibited from using your Personal Data for any purpose other than for the purpose specified in their respective contracts. 8.4 Right to unsubscribe or opt-out We typically use third party email service providers to send emails. Purposes of collecting your Personal Data Google may use the data collected to contextualize and personalize the advertising of its own advertising network. In such cases, we will tell you who is collecting your Personal Data, how our co-sponsor may use the information and how you can contact our co-sponsor. The provision of Personal Data or any information is voluntary and we may not use your Personal Data unless with your consent. By ticking this box, I consent to the user and disclose my information for the purposes of marketing Dorsett Hospitality International Limited and its hotels to me. Contact information gathered from contests will be used to notify the winners and award prizes. 2.10 Fraudulent emails 8.5 Right to be forgotten You will know when this Statement and Policy was last updated by looking at the date at the top of this Statement and Policy.

We recognize that certain laws and regulations might be modified to require more stringent standard than those described in this Statement and Policy, in which case the more stringent standards shall apply. We collect your Personal Data when you make a reservation at our food and beverage outlets. If you have changed your mind in receiving such promotional materials, please refer to section 8.4.

2.5 Accessing our websites from mobile devices All Personal Data gathered is stored in our secure server and all practicable steps have been taken to ensure that your Personal Data is protected against unauthorised or accidental access, disclosure or alteration and to keep such Personal Data up to date. Our Websites are not intended for persons under the age of 18 and minors. Any changes to this Statement and Policy will become effective upon its posting on our Websites. Please bear in mind that no security system or system of transmitting information over the internet is guaranteed to be secure. Policy on people under the age of 18 and minors. In order to assure your future comfort and attention to your individual needs, other stay specific information may also be stored in the property management system, such as your food and beverage preferences and other special requests. We also use cookies to assist in targeted advertising in the following ways: Cookies may be placed on your device by our third party service providers which remember that you have visited a website in order to provide you with targeted advertising which is more relevant to you and your interests. You will know that you are in a secure mode when the security icon (such as a lock) appears in the window browsers. 4.3 Secure transmission and storage of data We reserve the right to change, modify or amend this Statement and Policy from time to time. Use of Personal Data Therefore, we are not responsible for the policies or actions of any third parties, including, their data collection and use practices, their use of cookies and their websites that you may access from our Websites, nor can we control the activities of those websites. Depending on the purpose of the collection, the Personal Data Dorsett may collect from you includes but is not limited to your name, address, contact numbers, and email address. 4.2 Contests However, those sites may not follow the same privacy policies as ours. Your Personal Data will be stored by us for the period of time required or permitted under relevant laws and regulations or until it is no longer necessary in relation to the purposes for which they were collected or otherwise processed. We might use your Personal Data collected from you or gathered from our Websites, strictly for the performance of our agreements with you and for our legitimate purposes such as: Unless you have expressly opted not to participate when providing us with your Personal Data, we may share these with our carefully selected partners or merchants. With your consent, we may also make certain Personal Data available to strategic business partners such as mail houses and email service providers for the sole purpose of mailing and dissemination of promotional materials for us, such as invitation to participate in our online survey and/or with promotion materials for your next booking. You are always offered options as to whether to provide your Personal Data to us and/or our business partners during our collection of your Personal Data. Ironically, this includes where you have opted out from cookies, as this requires an opt-out cookie to be set. Continued access and use of our Websites and/or services following any changes also constitutes your acceptance of the revised Statement and Policy then in effect. Web analytics data and cookies cannot be used to identify you as they never contain your Personal Data such as your name or email address. When you are viewing our Websites, a cookie is transferred to your browser by the web server and is stored on your computer. 13. This capability helps our service provider to send the email in a format you can read. There is a risk inherent in the use of email. products and services to me. We use an industry standard for encryption over the internet, to protect your Personal Data. The information is anonymous and only used for statistical purposes. Legal Disclaimer With our 24-hour gym, you can enjoy exercising at any time of day or night and for those looking to let their hair down, be awed by the view of Londons iconic skyline from Jin Bo Law, our 14th floor destination skybar. Ground Floor, 12 Stanhope Gate, However, if you do not provide the mandatory data required, we may not be able to process your enquiries or requests or provide you with the requested products, services, activities or facilities. From Similar technologies may operate in other digital products, services, email, and survey. Cookies allow our Web Analytics Services Providers to recognize your browser or device and, for example, identify whether you have visited our Websites before, what you have previously viewed or clicked on, and how you found us. This also applies when we have reason to believe that disclosing your Personal Data is necessary to identify, investigate, protect, contact or bring legal action against someone who may be causing interference with our guests, visitors, associates, rights or properties (including our Websites), or to others, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In an unlikely event of Personal Data breach, where feasible and applicable under relevant laws and regulations, we will, within 72 hours after having become aware of such breach, notify the relevant supervisory authority. When making a reservation, you will be asked to provide your Personal Data for payment purposes and to administer our business. Please allow us 30 days to process your request. Where you have consented, we might also use your Personal Data for direct marketing purposes, for example, we will periodically contact you by post or via email and provide information about our special offers and promotions that may be of interest to you.

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