15'*30' structure with a 5 pitch roof, 6" overhang on the left and right side and zero overhang toward both gables. pool clarifier water super 32oz I was advised that I had to call American Standard to confirm receipt of the letter acknowledging the $25 gift card. If ya want ya can return it or exchange it."

menards There was no persuading him that this was not appropriate and the salesman denied ever telling us that the items were returnable. The lady said "I've never heard of those kinds of lighting - you won't find it here - and probably won't find it anywhere else." We opted to use the one in Washington. I spent well over an hour inside the store, walking from aisle to aisle, looking up at the tops, down and the floor displays, writing stuff down, and generally looking inquisitively. WORST, WORST, WORST customer service. I now have to boycott. Purchased a special order speckled roof, matching cap, and paid the extra money for the matching color of the speckled self tapping screws Port Huron Michigan. Menards has lost me as a customer at all of their local locations as a result of the incompetence, lies and misrepresentations provided from their various stores. Avoid this company like the plague. I have special order of 5 air conditioner and heat unit on 12th July 2018 and they received full in 18th July 2018 and today is 27th July. I took saw back in and proceeded to pick up about $300 worth of electrical supplies and a different saw. We lined up our installers/carpenters to pick them up but were given only 6 doors. I said, "I love the power washer and plus did you notice on your receipt it states and gas powered item cannot be returned or exchanged if it's had gas or oil in it and not in original package." After multiple emails with customer service (JOKE), they admitted they sent the wrong part (No Kidding) then they sent me a FEDEX return label and charged me for it, they also charged me a "restocking fee" leaving me with $27 out the $69 originally spent on Menards product. They told me that the truck was just leaving and should be there shortly. Here are in mid-September and missing soffit pieces and garage door extensions still have not shown up to allow builder to finish project. My site location is 35 miles from my current location, meaning I drive a 70 miles each time to go there. Finally he gets to me and I tell him all the same information and he tells me I need to go to the Menards where I purchased the roof at, cause there was nothing he could do. Since they were so inexpensive I figured I would get them so my trip was not a total waste of time. The size was stated to be 18" X 18". Nope. The location has 3 creeks flowing through it, with muddy, hilly terrain, with a 15' wide trail going back 1500'. Surprise surprise.

I do not understand how any big box store can function with no email, fax capability or corporate phone number us to reach a customer service or customer care department. For more information about reviews on ConsumerAffairs.com please visit our chlor chlorinating hgh 2602 lyr first since they always have what I need in basic hardware. Crazy! The Wixom person gave me the name of Roland to reach out to.

It's a 20 acre lot, front of the lot nearest the road has a wetland section and the back in regular land. When I asked if they would price match it the lady at customer service was rude and I sat in line for twenty minutes while other customers sat in line as well! When we try to return it, "SORRY BUT ONCE YOU PUT GAS IN IT, YOU CAN'T RETURN IT."

After several emails to customer service I am told it is made to fit into a catch basin with an 18 X 18 opening. As we enter the store we are in a line (one of two) about 10 people deep at cust service and returns.

What can you do. $100.00 for delivery. So I had to run out and get a special drill bit and drill every hole. to "I'm sorry I just can't help you", so when the guy from the hardware dept came to help me he had an attitude also because he had to get down a pallet of oil for me. Today we come to know that the remaining doors will not be delivered until 6/21 a full week after what was a definitive deadline. This has been just a miserable experience. I purchased this high(est) end Larson's storm door from Menards. Buyer beware unless you are willing to go through extreme grief and aggravation. No thanks. The phone has big screen and extremely nice detailed pictures! I had no other choice. Seriously, NOT ONE! First load of materials came and not only were all the studs the wrong length, but garage doors were not included. Upon cashing out the cashier told me my total was ~$140 and I commented that couldn't be right and we started verifying the prices. Regardless, I put everything I had up and was done and it snowed 5 days later with the major temp drop. Zero information, zero customer service, zero help, zero warranty, and just expensive junk. So I'm like well ** I stood here for an hour another 10 minutes won't hurt, it was a 40 minute wait. We finally made it to the desk and the lady asked, "What can I do for you?" So I argued they should give me an extra cap/or part of a cap to match 2', the paint repair kit, and a reimbursement for the 3 drills bit I had to buy for the self tapping screws.

By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Additionally, garage door openers did not include extensions needed for the doors. The framework was up in July for the building and have been waiting for the roof to come in since then. So I carried all the roof (3 pieces at a time) from my covered van through the woods, through the creeks cold current, through mud, up hills, to where it needed to be. I asked that same ** guy if there was a way they could add some black paint to them and he said no, but did try to offer some advice. I usually go to Menards Men Falls, Wisc. These guys wanted me to take the roof off and bring back the panels for inspection instead of looking at the ** pictures on my phone.

Is this customer courtesy a joke? How do I know I can trust these reviews about Menards? This is a review for a pool & hot tub service business near 14975 Lincoln Ave, Dolton, IL 60419: "Bought a hose to connect sand filter to pool return. 1st and last time with Menards. Bottom line I could've saved a small fortune and bought the plain jane steel roof screws and save myself from buying the drill bit. They would spin spin spin and never tap. I purchased a toilet there in March 2017, had it installed in August 2017 and by January 2018 the toilets porcelain had worn off in numerous places in the bowl.

FAQ. Soon thereafter, I get a letter from American Standard the manufacturer of the toilets telling me that their warranty does not cover installations and as a customer courtesy they were going to send me a $25 Menards gift card. So that means its 3000' for a round trip to carry one item to where my construction site is. I needed this roof to cover my skid steer and multiple attachment before winter came that was came in late August, to protect not just from the elements, but critters that love to make homes and food in the oddest of places. 9 panels and some were dent gouges like from a machine, cause it was repetitive. Then 2 days later we find out the Dutch doors are there but no door frame - WHAT THE HECK MENARDS. Unsubscribe easily. I will never shop Menards and stick with Lowe's and Home Depot. This was in mid-July. We found the item Tyler previously looked up and gave me a price on rang up 4X more than what he told me so she called over her supervisor/manager named Ebony. And a 7 day return are you kidding me? Cashiers act like they are in high school. I will shop anywhere BUT Menards going forward. I asked the young tall ** guy in the department, and although he was polite and tried to help, all he did was the same thing I could have done, read and examined all the products to see what the labels said!

We thought HD was bad. Sales manager don't know whats happening in receiving and the manager has no grip over anything. This door is a lemon, an accident waiting to happen. That is when I found out he has worked for Menards for ~ 8-10 years and has traveled all over the state to work at and help set up other stores in and out of Michigan so he apparently is the new dummy that Supervisor Ebony that he was. When I asked for a refund I was told I could only get a store credit because it had been over 90 days. This was through the Williston North Dakota store.

Since Menards was holding our money hostage, we had no choice but to take the $50 loss, but this will be the last of our money that they will ever see. Builder had to order shingles locally at additional expense to us. They were promised between 7 am - 12 pm. When the door arrived, Menards replaced it with a cheaper door, about half the price I paid. In May of 2018, a self propelled push lawn mower and a weed trimmer stopped working after the first use in the spring. I am wondering why they did not see or check the number of the item. An assistant manager of the Warren store told me during one of these conversations that had I just gotten the toilet painted I would not have incurred this reinstallation cost. We just want to return the thing and get a different one!!! I told the guys in the pro section the size of the roof and gave them all the information needed to get me what I need. After another few days we were blessed with one only one more door. Now the rub! Service on returns at the Garden City, Ks store. Menards has seen the last of us as a customer, due to their unethical practices. So I'm a contractor, but this was for myself! I attempted to have a conversation with him and he did not seem interested in helping me in any way. When doing so the sales rep stated if we see the price go down in the next 30 days to simply bring receipt to cust service desk. Additionally, I have purchased multiple "Patriot Lighting" items from Menards. They are a huge store with lots of goods but they lack the most important item in their store and that's a heart. Copyright 20042022 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I will never again put money into this business! Therefore it is not actually that size. This should be illegal. Used the card at one of those print receipts computers to get my receipt and go make me complaints at the pro desk. It might look nice, but something about it is junk and will cost more than its worth down the line. I called and they said, "Yes, we have 3 sets" so I drove ~ 1 hour to get them. Regardless I had to still put them up cause I was out of time. We recently purchased $1,600 of deck railings, which were not in inventory, so we were forced to order them online in the store. This was done and a replacement was provided. I went to getmore, Serving Country Club Hills and the Surrounding Area, Had a pool heater installed by Sundown. NOT ONE worthless customer service person asked me if I needed any help or even acknowledged I existed in their world! His only response is that it was out of his hands and he didn't know the whereabouts of the doors.

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15'*30' structure with a 5 pitch