If you have questions regarding the authenticity of your piece please give us a call 626-339-3642, Our Help Team is always available 24/7 at sales@kingice.com, We are also available Monday - Friday 7am - 4pm PST by phone 626-339-3642 and by chat by selecting our help menu in the bottom right anywhere on kingice.com. Estimated timesare provided by the mail carrier and are, Exchanges and Refunds will be accepted within 14 days ofthe purchase date or 7 days for. King Ice watches come with a one-year warranty. The products must be returned in new, resalable condition. Check out our instructions and care guides for fitting Grillz and more.
A tracking number for your order will be emailed to you shortly after an order is placed. Stones line the face of each solid-backlink and e. ach chain has a custom Iced Box Clasp with an official King Ice Stamp. We will continue to add more as they become available to us. Be sure to include photos that show tarnishing, not due to improper care as well as a king ice stamp or logo. Shipping and handling charges paid initially will be deducted from the purchase price, unless the return is due to our error. can not be returned.
After placing an order you will be given an order confirmation number. If your order is protected with Route your order is covered for: If you have morequestions,hit us upat help@kingice.com or 626-339-3642. International forwarding services: King Ice is responsible for your package until it is marked delivered. We respects your privacy. If you need to make a change to your order, please contact us at 626-339-3642 as soon as possible. The most common cancelations are duplicate orders.
Highly recommend King Ice. We recommend using standard shipping under the United States Postal Service to return the item due to our PO Box return location that only accepts USPS mail. Almost all orders ship within 24 hours of being received. Should your piece tarnish we will offer a one-time replacement. You must include all packaging materials. The only personal information any visitor is asked to provide on this website is name and email address, which is only used by King Ice for order communication and offers. We recommend using standard shipping under the United States Postal Service to return the item due to our PO Box return location that only accepts USPS mail. Each piece comes with an icedCustom Lock Box clasp. All orders are processed in USD, using the latest exchange rates. The most common cancelations are duplicate orders. Returned products must beunworn and insellable condition. The 8mm Miami Cuban Curb Chain ismade from Stainless Steelwith rounder and thicker links. Please check with your countrys customs office to determineany additional costs beforeplacing your order. An Iced take on ourclassic Miami Cuban Chain. If your order was canceled it's likely that we reached out and did not hear back. Please see our shipping page for more details. *You can unsubscribe from our emails at any time. If any reason you are not satisfied with your purchase, simple notify us by e-mail (sales@kingice.com) or phone and we will immediately issue a return address with detailed instruction. Has not tarnished at all. We will never share, sell, or distribute your customer information. International forwarding services: King Ice is responsible for your package until it is marked delivered. Please allow an additional 7 business days of processing time for Solid Gold Chains. I grabbed the wrong size I thought it was longer but my wife and I love still!! No. King Ice ships worldwide excluding Brazil, Indonesia, Morocco and parts of Africa. Estimated timesare provided by the mail carrier and are, Exchanges and Refunds will be accepted within 14 days ofthe purchase date or 7 days for. All King Ice products (excluding watches) come with a lifetime warrantythat coversbreakage and manufacturer defect. Your credit card will be charged once your order is submitted. Use code: LAYERUP50 for buy one get one 50% off all chains! King Ice is closed on weekends and all major holidays. Sterling Silver is known for its quality, making it our most popular precious metal option. If you have questions regarding the authenticity of your piece please give us a call 626-339-3642, Our Help Team is always available 24/7 at sales@kingice.com, We are also available Monday - Friday 7am - 4pm PST by phone 626-339-3642 and by chat by selecting our help menu in the bottom right anywhere on kingice.com. We collect tax only within California. Missing stones will be covered for one year after the purchase date. Authentic King Ice pieces will have a King Ice stamp or Lion Tag. These fees are not included in the cost of your order andare not reimbursed by King Ice. Products can be exchanged only one time within the 30 days of purchase. King Ice is closed on weekends and all major holidays. The products must be returned in new, resalable condition. King Ice offers both solid gold and gold plated jewelry. Productslabeledtarnish-resistant are guaranteed to not tarnish for life. Changes are not possible after the order has shipped. Be sure to include photos that show tarnishing, not due to improper care as well as a king ice stamp or logo. Pieces that have been exposed to harsh chemicals or not cared for properly will not be covered. Display the order # prominently on the outside of the box to avoid delays to your refund. King Ice watches come with a one-year warranty. After placing an order you will be given an order confirmation number. Material information can be found in the details section of any product page. Visit our wholesale page for more information. We will continue to add more as they become available to us. If you would like to check on a specific item, please give us a call 626-339-3642. Be sure to include photos that show the defect, not due to improper handlingas well as a king ice stamp or logo. IMPORTANT: All sales items are final and cannot be returned. No. King Ice will replace defective items up to 2 times. chain showed up on time, and was absolutely beautiful when I got it in, definitely gonna come back for more, 15% off Sterling Silver Chains & Bracelets. No. If you experience any issues after your package has been marked delivered please contact the forwarding service. The following terms must be met by you: King Ice takes quality very seriously. Currently we can accept Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, or USD Coin. Display the order # prominently on the outside of the box to avoid delays to your refund. Missing stones will be covered for one year after the purchase date. We would be more than happy to confirm your order, just give us a call 626-339-3642, Yes, if the order has not shipped yet.
Products can be exchanged only one time within the 30 days of purchase. King Ice provides a 30-day return policy on all products purchased, except special order items. We respects your privacy. Please note that while these pieces come with tarnish-resistant coatings, they still require the same care as all jewelry does. Customs regulations in the U.S.A. require that we display the full product value on the package,even if the product was purchased at a discount). Estimated timesare provided by the mail carrier and are, Exchanges and Refunds will be accepted within 14 days ofthe purchase date or 7 days for.
The following terms must be met by you: King Ice takes quality very seriously. Pieces that have been exposed to harsh chemicals or not cared for properly will not be covered. please allow 5 days processing for Solid Gold Chains & Bracelets, 15% off Sterling Silver Chains & Bracelets. The only personal information any visitor is asked to provide on this website is name and email address, which is only used by King Ice for order communication and offers. *Duties and fees are the responsibility of the recipient. King Ice provides a 30-day return policy on all products purchased, except special order items. King Ice will replace defective items up to 2 times. Visit our wholesale page for more information. International forwarding services: King Ice is responsible for your package until it is marked delivered. Please visit ourlearning pagefor how to care for your jewelry. King Ice is closed on weekends and all major holidays. All King Ice products (excluding watches) come with a lifetime warrantythat coversbreakage and manufacturer defect. Be sure to include photos that show the defect, not due to improper handlingas well as a king ice stamp or logo. If you have already received your tracking number you may check the status here, Discount codes can be entered at checkout, *All discount codes exclude sale items and solid gold items unless stated otherwise. The following terms must be met by you: King Ice takes quality very seriously. Products can be exchanged only one time within the 30 days of purchase. Estimated timesare provided by the mail carrier and are, Exchanges and Refunds will be accepted within 14 days ofthe purchase date or 7 days for. This chain packstwo rows of stones on each side of each solid-back link for eye-catching shine. No. King Ice will replace defective items up to 2 times. Don't forget to put on this chain when you're heading out. Please see our shipping page for more details. To submit a tarnish-resistant replacement request please use our return center below and select "TARNISH RESISTANT" as the reason. King Ice watches come with a one-year warranty. Your credit card will be charged once your order is submitted. Please see our shipping page for more details. Overall good chain. All King Ice products (excluding watches) come with a lifetime warrantythat coversbreakage and manufacturer defect. can not be returned. Return the merchandise to us within 14 days of your original purchase date for a refund or 30 days for an exchange. Please note that while these pieces come with tarnish-resistant coatings, they still require the same care as all jewelry does. If you have already received your tracking number you may check the status here, Discount codes can be entered at checkout, *All discount codes exclude sale items and solid gold items unless stated otherwise. 
Be sure to include photos that show tarnishing, not due to improper care as well as a king ice stamp or logo. It will also be sent in an email with your order details. Please see our shipping page to check rates. Items damaged in shipping (does not include issues related to defects), Free shipping promotions do not apply to international orders. Be sure to include photos that show the defect, not due to improper handlingas well as a king ice stamp or logo. King Ice offers both solid gold and gold plated jewelry. King Ice will never cancel a legitimate order without reaching out. If you would like to check on a specific item, please give us a call 626-339-3642. Returned products must beunworn and insellable condition. If you have received a tracking number, that means your package is in transit. Almost all orders ship within 24 hours of being received. Please see our shipping page to check rates. Please notethe lifetimewarranty does not cover accidental damage or tarnishing. Currently we can accept Bitcoin, Bitcoin Cash, DAI, Ethereum, Litecoin, or USD Coin. Authentic King Ice pieces will have a King Ice stamp or Lion Tag. Taxes vary from state to state and is determined by the SHIPPING address on your order. If you have already received your tracking number you may check the status here, Discount codes can be entered at checkout, *All discount codes exclude sale items and solid gold items unless stated otherwise. King Ice provides a 30-day return policy on all products purchased, except special order items.
We restock items every day.
Shipping willonly be refunded in the case of defectiveproducts. All orders are processed in USD, using the latest exchange rates.
Return the merchandise to us within 14 days of your original purchase date for a refund or 30 days for an exchange. *Duties and fees are the responsibility of the recipient. If you experience any issues after your package has been marked delivered please contact the forwarding service. If your order is protected with Route your order is covered for: If you have morequestions,hit us upat help@kingice.com or 626-339-3642. International shipments may be subject to duties, taxes, handling, and/or other charges by the country of import. Material information can be found in the details section of any product page. It will also be sent in an email with your order details. Customs regulations in the U.S.A. require that we display the full product value on the package,even if the product was purchased at a discount).
Items damaged in shipping (does not include issues related to defects), Free shipping promotions do not apply to international orders. If you need to make a change to your order, please contact us at 626-339-3642 as soon as possible. If you would like to check on a specific item, please give us a call 626-339-3642. To submit a tarnish-resistant replacement request please use our return center below and select "TARNISH RESISTANT" as the reason. Almost all orders ship within 24 hours of being received. Items damaged in shipping (does not include issues related to defects), Free shipping promotions do not apply to international orders. 
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