Be ready for a 7am wake up to hammering and sawing. character driven, and pristine hotel for your St. Louis stay you have found your hotel! Then they lied and stated they did not downgrade me. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No, there aren't any guestrooms with balconies at Hilton St. Louis Airport. Front desk agent apologized and said they would send someone right up. We accepted & checked in. The front desk lady was CRAZY kind and accommodating. I went to the desk again complained. By creating an account, I agree to the Expedia, By signing into my Orbitz Rewards account, I agree to the Expedia, url

Special requests are subject to availability at the time of check-in. Guests are required to show a photo ID and credit card upon check-in. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. $208 per night (Latest starting price for this hotel). Each review score is between 1 and 10. On my way out in the morning I complained yet again.

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We didn't have enough towels. I did point that out as well but of course it was ignored too So again, overall the worst hotel stay experience ever. Airport (STL), which is within a mile. Had a ball cap on I mean its a 10 hour drive home . Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. CST #2063530-50, To finish creating your account, please click the link we just sent to. Front desk staff will greet guests on arrival. This property accepts credit cards, debit cards, and cash.

The agent apologized and said they would send Engineering Upon my return in the afternoon, ladder still outside of the room and air conditioning still not working. Hilton St Louis Downtown at the Arch is within walking distance of Downtown St. Louis, Gateway Arch and Busch Stadium. The water was empty the entire time. Hilton St. Louis Downtown at the Arch is located at 400 Olive Street in Downtown, 0.5 miles from the center of St. Louis. So I went down to the desk and. Information missing or incorrect? Another top airport is St. Louis, MO (SUS-Spirit of St. Louis), which is located 24 mi away (29-minute drive). The agent apologized, agreed and said he would adjust my bill. more. Which by the way wouldve been nice to have been told ahead of time when I booked the room. It about time Hilton either write off the property or completely refurbish it to another brand. I CANNOT RECOMMEND THIS HOTEL AND MANAGEMENT EOUGH. No, Hilton St. Louis Airport doesn't have a casino. asked them to assist in rectifying these issues. The 400 Olive Bar is open Monday - Thursday 4pm to 10pm and Friday - Saturday from 4pm to 11pm. Staff not friendly checking out the lady questions my nusband getting a coffee like he was off the street I mean he was clean. We will be renovating our hotel 3/13/22 6/26/22. . The Chase Park Plaza Royal Sonesta St. Louis, Seven Gables, St. Louis West, a Tribute Portfolio Hotel, Residence Inn by Marriott St Louis Downtown, Country Inn & Suites by Radisson, St. Charles, MO, Pear Tree Inn St. Louis Near Union Station, OYO Hotel St. Louis Downtown City Center MO, DoubleTree by Hilton St. Louis Forest Park, Embassy Suites by Hilton St. Louis Downtown, Courtyard by Marriott St. Louis Downtown/Convention Center, St. Louis Union Station Hotel, Curio Collection by Hilton, Drury Inn & Suites St. Louis Convention Center, Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel, This property welcomes pets for USD 50 per pet, per stay. hotel was ok. Natural Bridge Rd emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Yes, you can book connecting guestrooms at this hotel for your group or family vacation. Special requests can't be guaranteed and may incur additional charges.

Hilton St. Louis Downtown at the Arch has been welcoming Booking.com guests since Jun 18, 2010 The big negatives are: 1) They charge 30 dollars plus tax per day to park in an unattended garage across the street. hello. Justin was an absolute gem. Thanks! Own or manage this property? Certain services and amenities may be reduced or unavailable as a result. The location is good if you need to be near the conference center. Couples in particular like the location they rated it 8.4 for a two-person trip. Sink was dirty with no stopper and the water was constantly blowing air through the lines 4) Parking - $30/day!!?? There are a variety of facilities on offer to guests of the hotel, including valet parking, an express check-in and check-out feature and a 24-hour business centre. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. He along with his co-workers were kind and helpful. This will definitely be our "go-to" hotel when we're in St. Louis. Conveniently located restaurants include Tony's, Sugarfire Smoke House, and Carmine's Steak House. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. hilton louis st ballpark hotel stadium busch hotels downtown views missouri Guests submit their subscores and their overall scores independently theres no direct link between them. Place was great, need more staff when it comes to the bar restaurant, It was a clean room and thats why i think was a decent deal, its a Hilton property breakfast should be included and parking should be free if im staying on your property why should I have to pay to park.

It was early. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. As a member, you receive price matching up until midnight before check-in. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out.

What a wonderful stay. Please check you have entered your email address correctly. Thanks! Rooms had high ceilings. In addition, the multilingual staff are available to offer assistance. Yes, Hilton St. Louis Airport has 2 restaurants, and serves a full breakfast each morning for a surcharge. Hilton St. Louis Downtown at the Arch features an alarm clock with MP3 connectivity in every guest room. The AC didnt work (it was 80 degrees in the room) and the carpet wet from the refrigerator leaking from it being off/defrosting.

Certain requests may come with additional charges. The room was now 82 so I went back down to the desk and asked again if they can check the AC. What food & drink options are available at Hilton St. Louis Downtown at the Arch? Savor a meal from the comfort of your room with room service. Nearby attractions include The Gateway Arch (0.3 miles), Top Notch Axe Throwing St. Louis (0.2 miles), and Mastermind Room Escape - St. Louis (0.1 miles). Individually-wrapped food options are available for breakfast, lunch, and dinner. Guests at the St. Louis Hilton can use the modern gym with cardiovascular and weight training machines. The Hilton St. Louis Downtown does not have a pool. When we came back after regular check in time, we were then told they were sold out of our room type, double beds. Special requests are subject to availability at the time of check-in and can't be guaranteed. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. So we were offered a king with a rollaway. I fly all over the country and have stayed at Many Hilton hotels. The Hilton St. Louis Downtown at the Arch does not have a pool. Orbitz, Orbitz.com, and the Orbitz logo are either registered trademarks or trademarks of Orbitz, LLC in the U.S. and/or other countries. Charges for extra guests may apply and vary according to property policy. Something went wrong please try again later. Constellations - Caf with onsite bar. Buyer beware. language, whether its just a rating or contains comments as well, etc.).

The front desk staff was indifferent about our requests. Hilton St. Louis Downtown at the Arch has implemented the following measures: Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Thermometers for guests provided by property, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities.

I did receive an email from accounting asking for my credit card because there was a glitch in the system. Lambert - St. Louis International Airport, MidAmerica St. Louis/Scott Air Force Base, How to get to Hilton St. Louis Downtown at the Arch from Lambert - St. Louis International Airport. once room is cleaned and sanitized, the only person allowed in are the guest. Try again. Actual travel distances may vary. No, there is no indoor pool at this hotel. Currently $10.95 per day for WiFi and $30 for self parking per night per vehicle. Charges for extra guests may apply and vary depending on the property's policy. Respect the privacy of others. Our view was a brick building. We are pleased you enjoyed your stay and look forward to the opportunity to welcome you back again in the future. At your service, Benjamin Assistant General Manager. I never leave reviews, but if I didn't leave one for this scenario, I'd be doing this place an injustice. The safe didnt work so I couldnt secure my valuables. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Please fix the following errors to continue: Find a cheaper hotel within 24 hours of booking and we will refund the difference.

Contactless check-in and contactless check-out are available. The provision of housing is linked to their trade, business, or profession. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Get instant confirmation with FREE cancellation on most rooms! Literally the worst hotel experience ever. Your contribution should be yours. Bar and restaurant had odd hours (bar might even be permanently closed due to covid). ATM: Need cash? Taxes and fees that are shown are estimates only. Fees and deposits might not include tax and are subject to change. Cannot be more then 28 days between check-in and check-out dates. Rooms and Capet are all old and worn down. It wasnt disclosed parking was per night 31.50 in a parking garage but it says not responsible for your car basically . She said she would speak to accounting. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.

Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. There is hotel parking. Daily cleaning, increased availability of sanitation products. So they gave me keys to a different move and told us to just move. Regardless. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. I was again told they would send someone up. No one ever came and we spent the night trying to sleep in a hot room. Search for Hilton St. Louis Downtown at the Arch discounts in St. Louis with KAYAK. Front desk made great recommendations for restaurants and things to do in the area. Thanks so much for your feedback. Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton St. Louis Downtown at the Arch. There's also a car charging station.

Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We enjoyed our stay. There is a fee for both WiFi and parking. Enjoy dining at one of 2 onsite restaurants including Worlds Away, which specializes in American cuisine. I thank you staff of the Arch. We have more than 70 million property reviews, all from real, verified guests. This stay has committed to enhanced cleaning measures.

Send me emails with travel deals, special offers, and other information. Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton st. louis downtown hotel saint louis, hilton saint louis, saint louis hilton.

There is no heat or air at this time. For the price you pay for a room you should be able to get free wifi, but you don. We've sent you an email so you can confirm your subscription. Your current currency is Pound Sterling, Choose your language. Please check you have entered your email address correctly before continuing. The only nice thing is the lobby used to be an old bank building with marble and granite. There's no capacity for cribs at this property. Housekeeping did a good job every day as requested. hotels drury in the same garage that would have cost you half that. Basically because the construction workers consumed it all before we got there. Upon check out I voiced my concerns and requested compensation for the nights that we could not sleep. Located in the heart of Saint Louis, this hotel has an excellent location score of 8.2. We need both a check-in and a check-out date to check availability. Current pricing is $30 plus taxes per vehicle per night. There was a problem loading the reviews. The shower was. If you booked through us and want to leave a review, please sign in first. We stayed here because of its location to the Arch. importing http://www.orbitz.com/St.-Louis-Hotels-Hilton-St.-Louis-Airport.h7743-p2.Hotel-Reviews, There was an error importing /St.-Louis-Hotels-Hilton-St.-Louis-Airport.h7743-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/St.-Louis-Hotels-Hilton-St.-Louis-Airport.h7743-p2.Hotel-Reviews, 2022 Orbitz, LLC, An Expedia Group Company. An hour after check-in time (5:00 pm), we were told rooms were still getting prepped. To edit a review youve already submitted, contact our Customer Service team. Giggling after every sentence.

Copyright 19962022 No phone in the so called upgraded rooms. Reviews are most valuable when they are original and unbiased. This downtown Saint Louis hotel is within one mile of the Gateway Arch and the America's Center. The motel is going through a renovation. Join now. Old Courthouse is the closest landmark to Hilton St. Louis Downtown at the Arch. Error:

Parking was ridiculous (not even on property and you cannot even use your room key to open the garage as advertised). The overall fit and finish in the hotel is great, I just thought this should be attended to sometime in the near future. no we do not have anyone on staff that can. Which popular attractions are close to Hilton St. Louis Downtown at the Arch? Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. , Is there anything planned for New Years Eve at this hotel, Asked about: Standard King Room with Roll In Shower - Disability Access If we find any, we delete them and, if necessary, take action against whoever is responsible. Please enter the dates of your stay and check what conditions apply to your preferred room. That was cool.

Driving? clogged. Price gouging Overall: Lots of nice hotels in downtown St. Louis, of which a few are on the Hilton line for points/etc. Other standard amenities include MP3 docks, coffee makers, and free weekday newspapers. Located in Airport Township, Hilton St. Louis Airport is within a 15-minute drive of popular attractions such as Ameristar Casino St. Charles and Washington University in St. Louis. While on the phone with her, I told her about my issues during the stay and said I wanted to make sure I was compensated as agreed. Now comes the response from the Hotel to let you all know how concerned and sorry they are. Open daily for breakfast, lunch, and dinner. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines.

It seems all of their prime rooms were having this problem. It is not as big and modern as the other downtown Hilton but it does have historic charm.

When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Airport (STL): 2-min drive, 0.8 mi/1.3 km, St. Louis, MO (SUS-Spirit of St. Louis): 29-min drive, 24 mi/38.7 km, Lambert Main Terminal Station: 13-min walk, 0.7 mi/1.1 km, Lambert East Terminal Station: 24-min walk, 1.2 mi/2 km, St. Louis Gateway Station: 21-min drive, 18.2 mi/29.3 km, Kirkwood Station: 25-min drive, 19.1 mi/30.7 km, Alton Station: 30-min drive, 23.4 mi/37.6 km, Alton Station: 33-min drive, 24.9 mi/40.1 km, Blanche M. Touhill Performing Arts Center: 6-min drive, 4.1 mi/6.6 km, St. Louis Mercantile Library: 8-min drive, 5.2 mi/8.4 km, Hollywood Casino Amphitheatre: 9-min drive, 7.1 mi/11.4 km, Westport Plaza: 11-min drive, 8.1 mi/13.1 km, Ameristar Casino St. Charles: 11-min drive, 8.4 mi/13.6 km, Saint Louis Galleria Mall: 11-min drive, 9 mi/14.5 km, Washington University in St. Louis: 12-min drive, 7.9 mi/12.8 km, Centene Community Ice Center: 12-min drive, 8.2 mi/13.2 km, O'Fallon Park: 12-min drive, 9 mi/14.5 km, Hollywood Casino: 12-min drive, 8.5 mi/13.8 km, Family Arena: 13-min drive, 9.8 mi/15.8 km, Forest Park: 13-min drive, 8.9 mi/14.3 km, Lindenwood University: 13-min drive, 9.9 mi/16 km, Missouri History Museum: 14-min drive, 9.5 mi/15.2 km, Fairgrounds Park: 14-min drive, 10.1 mi/16.3 km. See more questions & answers about this hotel from the Tripadvisor community. Magnolia Hotel St. Louis, a Tribute Portfolio Hotel, Drury Inn & Suites St. Louis Convention Center, Outdoor pool, Indoor pool, Fitness center, 2-Bedroom Suite at Embassy Suites by Hilton St. Louis Downtown by Suiteness, Outdoor pool, Spa and wellness center, Fitness center, 61 more Hilton St. Louis Downtown at the Arch deals from $88, Hilton Corporate Response to COVID-19 page, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Many different travel sites will offer discounts or deals at different times for rooms at Hilton St. Louis Downtown at the Arch and KAYAK will provide you with prices from a huge range of travel sites.

Avoid using profanity or approximations of profanity with creative spelling in any language. Contributions should be appropriate for a global audience. However the AC was still not working, safe was still not working, carpet still saturated and the phone was not installed. This property has an ATM on site. We got an un-updated room that will benefit from paint/spackle and new carpet when the time comes. Upon check in, the room door was propped open. While the hotel is clean and beautiful, what really stood out to us was how incredibly friendly and accomidating the staff was. 2) There is no restaurant, no room service, just a bar and. Search for the cheapest hotel deal for Hilton St. Louis Downtown at the Arch in St. Louis. And I was there quite early. I look forward to my next visit. For a fee, this property offers self parking, along with extended parking. Can you email to me? All distances are measured in straight lines. Upon arrival late that night. We also found a nearby deli for lunches. Enhanced food service safety measures are in place. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. I was again told they would send someone up. I replied saying that I received a phone call and provided that information over the phone. Some wallpaper peeling and stained. No one thing to make it awful, just an accumulation of bleh. For your convenience, a full breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM. The agent said that they had some rooms available so now so they could move me. He was spot on and made my 4 days enjoyable. I used to gym during my stay. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. The restaurant was awful. The ladder & filter were still there and we still did not have any air-conditioning. But it certainly costs Hilton Don go here. For the money do ballet for only 10 more. An in-room refrigerator with free bottled water and spacious work desk are also provided. The property usually replies within a few days. This is the only motel where I've ever spent that much to park without a valet. Guests loved walking around the neighborhood! Did not get a receipt for my stay. If you need a dependable. The positive is that this hotel is located within walking distance to the things you will want to do, most prominently the Gateway Arch. We left the hotel, upon return there was a ladder and a new air-conditioning filter leaning against the wall outside of our room.

We could not find fault.

Yes, Hilton St. Louis Downtown at the Arch is a pet-friendly hotel. What are some restaurants close to Hilton St. Louis Downtown at the Arch? Everything else was horrible. Does Hilton St. Louis Downtown at the Arch have any great views?

It's a great feeling to know we were able to make your travels more enjoyable. They're also applicable regardless of the comment's tone. At $300, will not stay again.

Yes, parking is offered for USD 15 per day. Yes, guests often enjoy the city view available here. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. The hotel does not have an airport shuttle. Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, ideally situated for those who want to stay close by for a meal. I understand the hotel is undergoing a renovation. How to give the hotel a review it was old windows you couldnt see much so much film . The hotel offers guest rooms with 32-inch flat-screen TV, and has an award-winning restaurant. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Budweiser brewery tour is a must if in the area! Made the wait for check-in feel almost unbearable. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Private parking is available on site (reservation is not needed) and costs USD 30 per day. The next morning upon leaving for the day, The ladder and AC filter were still outside of my room. everyone on the staff was very pleasant and accommodating.

The ladder had been removed, but not a single thing was repaired. If you stayed at this property through Booking.com, you can write a review. Click here to read post guidelines. This room did have functioning AC so, on our last night we were finally able to sleep. Rooms at Hilton St Louis Downtown at the Arch come with refrigerators and hair dryers. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I'll try all of those before I stay in this one again. The Hilton St. Louis Downtown at the Arch is undergoing an exciting transformation to be completed in September 2022. Zero complaints. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. 1565670,1563880,1561630,1561220,1550830,1535640,1563710|6,1563710|2,1561950,1542630,1565870|4,1565870|2,1557080,1548020|4,1542720,1568250|3,1565080,1563710,1553180,1565870,1568250,1566560,1550830|3, Hilton St. Louis Downtown at the Arch (Hotel), Saint Louis (USA) Deals, Personal or sensitive info (e.g. I am a Dimond member and was offered non of the benefits I should have been offered.

Sorry, reservations for more than 90 nights aren't possible. This is the version of our website addressed to speakers of English in the United States. The closest major airport to Hilton St. Louis Airport is St. Louis Lambert Intl. Youl have a private room with all the hotel amenities.

Proce was fair. I went back down to the desk quite upset this time and said I refused to stay in a hot room another night.

Check your booking confirmation email to find your booking number and PIN. Children 18 and above are considered adults at this property. Your current language is English (US), 400 Olive Street, Downtown St. Louis, Saint Louis, MO 63102, United States of America, Hilton St. Louis Downtown at the Arch has been welcoming Booking.com guests since Jun 18, 2010, Standard Room with Two Queen Beds- Disability Access, Standard King Room with Roll In Shower - Disability Access, Lock in a great price for your upcoming stay, Asked about: Premier King Room with City View

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