We could not make it out the sta

We could not make it out the state and had to cancel my reservation the same day. CEO, Hilton Worldwide

WE HAVE TRAVELLED WITH OUR SON AND HIS FIANCEE, BABY, MANY TIMES IN MANY HOTELS/MOTELS AND THERE HAS NEVER EVER BEEN AN ISSUE. I await your response. We got to Sayre and then past and I was still on hold - fully five or six minutes. NOPE! I made reservation to stay at the Hampton Inn in Rocky Mount, North Carolina on July 14th 2018. We tried to change rooms were very rude. I Talked to the staff several times on the phone and each time I was charged again for my stay. Called corporate manager would not speak to me and was told that the quest need a confirmation number .83533209 Was not given any of this info disappointed wedding quests are not able to book rooms. It is now April 3, and I still have not heard. I'm so disgusted with this property now, because of her treatment. Im not happy with either the bad uncooperative attitude I got from the manager yesterday, or the $134 plus tax rate. 7930 Jones Branch Drive Yours sincerely So we are charged 197.00 for not canceling a month ahead of time. He said that he didnt even hear the team make any noise on Friday and expected them to be a lot larger and louder from his conversation the night before. I was promised a room in two hours, however when I returned later in the evening, there was no mention of changing rooms. The perhaps larger issue was the fact that we had a 3rd floor room, my husband is handicapped with limited walking ability and from October 29 to 10/31/16 the elevator was not working and was only slated for repair on Tuesday, Nov 1. When we came back to the Hotel before dinner we were told that they had a different room for us and wanted us to move into #430. Baltimore city has issued a $32.00 parking ticket for the car being left on the ramp over 15 minutes. Test No.1. Forty-five minutes after I fell through the deck, some men appeared with new boards and were fixing the faulty walkway. The electric wall plug was not only loose, but hanging loose from the wall, the granite in the bathroom had a huge crack down the middle and was literally glued together, the paint on the bathroom ceiling was peeling,the tub faucet was falling out of the wall, the tub door hinges were rusty and the bath tub paint was cracked everywhere. I continued to explain myself as best I can that this is not the kind of behavior that a supervisor should be expressing; however, at this point, she (Rosey) was no longer listening. After emailing the replacement list I followed up with a phone call and spoke to Valerie Beeler, Sales Manager. My wife and I spent 4 days @ the Hampton in Buckhannon W.V. There was a small sign on the door that said the pool will be closed for maintenance that we didn't see until after we had already gone in the pool. Hah. I always only had the card used to hold because many people pay with different methods. I had just got out of the hospital as I had stomach surgery and my family and I were trying to leave South Florida due to Hurricane Irma. I had an important meeting in Jackson, KY the next day with more travel involved. At a minimum I expect to be credited for the valet service $360 in total for my stay. The employees show no respect for sleeping guests with the volume of their voice, icemaker was broken (for 6 months apparently) but my main concern was this and the reason I will never stay at another Hilton property. I did notice some items missing as i went through the checklist. So we carried our suitcases & walked down 9 flights of stairs through the emergency exit. I took the clothes with me and the evening attendant took pictures, apologized and said the Manager would be in later. We stayed 2 nights at the Hampton Inn on Druid Hills in Atlanta. This cause for me to be charged several charges from my bank now since I should have not been charged until check out, and it was made clear the card was to secure the room wanted to pay cash when we checked out. I asked the manager to send the shirt back to the cleaners to clean and remove the stains. I asked if she could ask the manager or call Hilton Honors. Did not want to touch the bedding. Just read the numerous complaints on aviation Foreflight!! Needless to say, my husband was pretty trapped in the room due to inability to climb 3 flights of stairs. I contacted chargerback.com last week ago and I understand that a message with the description of my blazer was sent to Hampton Inn in order to get the process going but I still have not heard back from your Hotel. I am hoping to have a good resolution but am not hopeful at this time. We did not have a pleasant experience and did not feel that most of the front desk employees were very sympathetic. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. I did not receive the usual complimentary items that I normally receive when I have stayed at Hilton properties as a HHonor member. Payment was received without me presenting my payment menthod. Saturday, 4/6. We made our reservations through the Travelocity website and received a confirmation number#. We were treated very poorly by the front desk clerk on three separate occasions when this situation was discussed with her. Beware of this hotel specially the one in Columbus Ohio. My business partner arrived the night before. McLean Virginia 22102. Incidentally, the room was had much deferred maintenance that I am confident would never pass a quality control inspection by hour corporation. I do hope you can lend assistance. On day 3 of my stay, I woke up in the morning and found multiple bites on my neck, torso, arm, leg. So he has all the points and nights. I talked with your customer service representative. Started with a problem checking in we were there at 2:30.pm and they said they did not have a room ready yet people were coming in off the street and checking in when asked they said you have to check in online then as soon as a room is cleaned that person gets it,I had reservations 2 months in advance and have checked in at other Hampton inn at 9 am with no problem. I work hard every day and dont receive any credit my general manager cindy Harris doesn't talk to us employees with respect we've lost a lot of employees due to her and shes about to lose me. Unfortunately, my situation is such that it is necessary for me to forward a complaint to you. Ask Anthony S about Hampton Inn & Suites Wilder, Ask 672marcellae about Hampton Inn & Suites Wilder, Ask U3793URbarbarat about Hampton Inn & Suites Wilder, Ask 891jamesedwardm about Hampton Inn & Suites Wilder, Ask C9438HApaulw about Hampton Inn & Suites Wilder, We compared the lowest prices from 12 websites, Holiday Inn Express & Suites Cincinnati South - Wilder, an IHG Hotel. We traveled with other people so this could have affected three different homes. Dont stay at the Hampton Inn in Las Cruces if I-25. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. My agency will be sending multiple colleagues (10) to this area for 30 days at a time (Oct-Mar 2019) and I recommended they do NOT book rservations at this location. They deserve it! We never stayed and the manager will not respond to us or our emails . We were very excited to visit this area, and looking forward to enjoying the Newport Jazz Festival 2018. Not only did we have the most uncomfortable sleep due to sleeping in our clothes because of the moisture in the bed, we found mold on the pillows. I gave the rating a 4 because of the clerks kind attitude. Ive stayed at the Hampton Inn Downtown St Paul many times over the past few years. She's a tyrant and bully to her employees! She said thar they would purchase a new pair and send them out on Monday 4/1, which is today. On Friday July 27, 2018. Upon my return from the cruise on July 13, 2018 and after making multiple phone calls I finally spoke to a lady by the name Carrie or Kerry and she checked with housekeeping and confirmed that my blazer was at the Hotel. There was nothing they would do but we could find our own Hotel. I cannot even remember the gibberish I experienced, so I made a reservation at the Drury Inn next to the Hampton, that was easy and no problems. No concern for peoples health or the customer. This email is to file a formal complaint about the manager, Terry Herman, for treating our families and players disrespectfully. So, I don't know which hotel ,I like for your to follow up with this complaint before other get infected. 3. Because no one knew that I was homless, but Marion Keith (General Manager) and Paige Parnell (Assistant General Manager) I explained to them both about us living in my car me and my two children, because my children, sits in the parking lot in the car until my shift is over. Again, I explained that I just needed the room for Tues night ( although it was now 1 in the morning, Wed). After the Basketball Game we went out to dinner and it was late when we got back to the Hotel. I tried to call the property immediately to cancel they said I had to talk to booking.com. We killed the bug and proceeded to check the bed. Strangers picking through all my personal belongings, jewelry, personal hygiene items and threw them in a different room and bathroom. The following was what we encountered in Rm 131: A team members grandma was talking to one of the other customers at breakfast on Saturday morning when he complimented the grandma on how well behaved the team was.

I'm only giving this 1 Star because you don't offer anything lower than that. Following night we stayed at Double tree, Tampa airport. We use to stay here almost twice a week and love it. Clearly they were trying to maintain a sinking ship. I am writing this on Wednesday evening April 17th. Please feel free to contact me at the listed email (dorseke@gmail). I booked the room, with the understanding that I would not be arriving to the hotel until approximately 1:00 AM. I immediately access your website to register a complaint. We booked a room at the Hampton Inn, 95 Vilano Road, St Augustine, Fl 32084 from 10/17/16 to 10/31/16 for which I was charged 2486.25. I would appreciate resolution of this problem as soon as possible Reservation #97618752.

My complain is about our bed was a full size not big enough for grown adults. I told him, fine, I was just inquiring why I had trouble making a reservation and that perhaps next time I should call the hotel directly. I suggested to her about cross training her employees in such a case, since this particular Hampton Inn is severely understaffed, because they are selfish with stealing hours for themselves! The laundry room wasnt running and I was given a map to a local laudry mat. We needed a king studio. My wife is handicapped & has difficulty walking so obviously we need handicap parking. She then told me that all reservations were non-refundable. we have been loyal customers up until now but this is very poor customer service. While speaking to a front end manager, she indicates that three rooms were booked, one of the rooms was not under my companys name. I will call them Sept. 8th. I thought bullying only happened in children. Initially, everything was very nice - no issues. It was later discovered that Jordan Wallace was actually a few miles away from the business. We decided to check out. Your Legal Rights Explained - Visit Page. We booked this room through booking .com and they said the room was for four adults and it was to small we had to pay 20 dollars extra each night the manager Jessica Ortiz was very rude and said they won't help us because we booked through a third party. Sign Rose Dugger. 4. I've stayed at Hampton Green Hills Nashville and loved it, until last time. She advised that I was not to come back to this hotel anymore. So I stayed on and continued working, but my worry was growing for my missing son in hopes that my Aunt Dora would find him soon. Bottom-line, Mr. Herman gave us the impression that he didnt want our 29 rooms of families in his hotel, made us out to be terrible parents and spent the night hovering over our group in a very impressive manner. Due to the In decency and unprofessionalism of your employees we didn't request that this matter be taken care of and attended to immediately I have called I've called the hotel 2 days now and there is no manager on call or in the facility and no one has attended this matter. Columbia, SC 29229. We throughly enjoyed our stay at this location--the hotel is beautiful. This is where it was DeJa Vu all over again. People don't leave jobsthey leave bosses! I gave her our reservation number and we told her we requested an early arrival and a beach front room. - Terms of use - Privacy - Disclaimer. He repeated that he would have to charge me for both nights. Thank You Yes! There was dust everywhere I feel like they charged us $129 a night because all the hotels in Waycross for filled up from the hurricane the lights and charger in the room did not work. I want to say this, Someone with a key came into the room and when through that bag stealing what they wanted. My credit card was used to hold the room for a Veterans Affairs event. I went on a 7-day cruise and then realized that I had left my wool JCrew checkered brown colors blazer in my room 441. Almost a month after our stay there I still have places on my neck and ankles from bed bugs. We truly hope that Hampton Inn will "step up" and make this issue right, and restore our faith in your company. The Day of our arrival Aug 2, 2018,we called the hotel to confirm that our reservation and told the Front office manager Kaynisha Johnson we would be arriving later (after 3:00 check-in). Designed by ThemeSphere. I made my reservation on line, my sister made her reservation at the hotel direct. I reported to the front desk, on three (3) different occasions that there was moisture in the carpet, chair and bed in our room. In room 357 in Hilton garden inn in St. Louis airport, complained to front desk about fitted sheet not fitting the bed. Th Hamption Inn in Dalton, Ga, is certainly not the quality we expect when staying at a Hampton Inn, The rooms probably havent been updated in 10 years. An obvious age discrimination attitude reared its ugly head. Some of the people in the class was told there were no other rooms available and then others were told there were rooms available. This is the same woman who treats my wife like DOGSHIT! You would think being a customer fk that long you would got more respect then that. Our hotel is 100% Non-Smoking. On 11-17-17 a reservation was made upon checking the girl at the front desk told us that we would be charged a security deposit and billed credit card for $108.91 when I see this charge the next day went and spoke to the girl at the front desk who advised that this would be credit back to the account on this day. Then afterwards gave as a room with double beds vs what we paid for a King size. She asked what was bringing me to Bowling Green, Ky and we had a conversation about "my husband wanted to bring his boy toy to tour the corvette factory and visit the museum." I expect to have some sort of retribution based on my past two experiences and I am highly disappointed in this type of unprofessionalism and business practice. They did not clean the bathroom, sink, vacuum or change the sheets. Hotel mgr black woman not friendly very poor people skills. His corporate reply was " 90% of our staff has been with us a long time and we have a lot of trust in them". I truly hope that you guys can redeem your core values and can reimburse me for the trip there and back drove over a hundred miles slept in my car and completely feel like the Hampton Inn does not care about what me and my husband had gone through if they could make it right and show me my husband that this is not how things are taking care of at the Hampton Inn sincerely Cynthia Salzarulo, Michelle A. Damaged street signs/ poor landscaping, tattered carpeting, white fluorescent buzzing lights, and motel style decor/fixtures in the hallway to our suite foreshadowed the unpleasant & unacceptable experience. Jessie aly,in the back entrance, and mission st.in the front. I called booking.com and they said I had to talk to Hampton inn. WORST PLACE EVER! I recently made a reservation 93007388 and 96678140, I meant to make the reservation at Hampton Inn, Petersburg/Hopewell Va, When I arrived they informed me that I was at the wrong location and the desk clerk called the other Hampton Inn and they would not let me cancel the reservation without paying for the room. jackowen17@outlook.com. First, he was very nasty and couldn't have cared less that there was a problem. ?..We had to leave to go the the Basketball game (the Final Sixteen Tournaments) but they said they would get someone to check it out. I am hoping you can lend some assistance as I have had no response from the Hampton inn in Brattleboro, Vermont. They all lied,and I had to continue to call back more than 5 times before they finally told me someone just check into the room. AwFul service.Also my mother in law fell sick a d had to leave 1 day early. Ugh!!! I called back to the hotel and gave it to Kaynisha Johnson afterwards she stated she had us in the system for one day!. I think they are turning off the phones. This being the case, no Marines should be giving their personal card information as the card information we provide for the hotel is given from someone else in the unit and it's with authorized money for billeting from the government. Michael Levick was a pleasure to work with and couldn't have acted more professionally. I received 2 of the shirts back properly cleaned, but one shirt was returned badly stained. We're a half-mile from Newport Aquarium and Newport on the Levee, with U.S. Bank Arena and the Great American Ball Park a half-mile away. I also contacted the corporate number, but was told to submit a complaint online I informed her that she clearly had an employee who smoked and was trying to hide it by blaming customers and that it is fraud as far as I am concerned to charge me as I have never smoked in my life and clearly they was a lying employee. My reservation number was 96909241.

We literally drove in with fog lights (now 1:45am), proceeded to try and sleep in our car until sunrise. Try having an 8 yr old baseball player in a tournament that needs to rest for the rest of the tournament the next day. I will be taking action against this Hampton Inn. I worked the 3pm-11pm evening shift at the Hampton Inn located at 4150 N. College Ave. Jackson, Alabama 36545. We come down to visit family intending to stay here for 2 nights because this is the only place here that's worth staying at. The manager was very rude, and couldn't understand why we were so upset. I am extremely sensitive to bleach. Good afternoon on 7/19/18 I traveled from PA to AL for a family reunion at Hampton Inn 4910 Civic Blvd Bessemer AL. It was the first of the month and it was holding funds needed to pay bills. I would have liked to have been respected also. I was given a very nice room/suite. As we checked out of the Hampton, I asked if I would get a discount because we never got room service and they said no and had a rude attitude. We did not slerp at all. 276-206-8192. I was unable to check in my room till after 4pm. I recently (8/13/16) stayed with the Hampton Inn in Colorado Springs, Airport location. She was so helpful and accommodating. This is the worst situation ever. On 26 September 2018, I contacted your hotel, Hampton Inn, Montgomery, Alabama, to make reservations for 5 and 6 October 2018. I am 67 years old and when I made the reservation I asked for senior rate and did not check that it was applied. And on day two the toilet seat broke snapped right off while being sat on.

Services at all hotels were fine. If you check the amount of times I have stayed at you facility you can tell I not complaining just to have something to do. He avoided any responsibility and referred me to Beth Jolles, the Housekeeping Supervisor. I finally got a hold of James and was told well all we are gonna do for you is Send 1night because we had issues late stay . A lady started to take my reservation until I explained my situation. At minimum, I expected a courtesy call from Manager Amy Magdon; she never called. The woman with whom I spoke said she would mark it as a late arrival. They were to charge the room to my Corporate lodging card. This was the worst hotel stay of our lives. The paper even says we were checked in at 915 when all the calls were made between 7 and 9:03. The woman told us she didn't know what to do so she would need to call the GM. The manager was short and uncooperative and even suggested that I book the hotel stay through a 3rd party like Expedia. I cannot believe the attitude and disrespect employees displayed. Can someone contact this Hotel and get me some help in recovering my blazer? Very rude staff. While checking out, the woman didn't have much to say to us and when we asked her if this was a known problem at the hotel, she didn't respond. This is what has prompted me to write this email. When I got to the front desk to give my name and state that I had a reservation, I was told that the cost would be $588.00. The desk clerk said non of the rooms are non smoking and our reservations were for a room with a double beds. My husband (Ramont D Coleman) made reservations for Aug 2 - 5 2018. My husband just called Hampton Inn head offices about our complaints. We were told that because it was a weekend for football we could not cancel and would be charged a one night fee, we had reserved the 22 and 23 of Nov. Maybe they will listen to Corporate Office. My credit card statement shows I have been charged as if we had 4 rooms or stayed 2 nights ( ie double the agreed reservation cost) . I immediately reported it to the front desk. We would appreciate your checking into this as soon as possible. When I left we wanted me to pay for stay so far and get points and then transfer room to my brother. I booked a room for my step-daughter to stay there the night before her orientation at George Mason University. I would appreciate your considering my information and refund both my erroneous room rate and fees (a total of $167.14) and the erroneous booking fee since I did not in fact book the room through the booking site/phone number listed. We need to come to some true terms regarding this matter. Suggestion: install more soundproof windows. This is the first time we have ever reached out with a dispute. My boss only stays at Hampton Inns whenever possible and every other Hampton Inn gives king size beds at the government rate when available! I would appreciate hearing from someone. Also, my niece and her dad also stayed at a Hampton while being with my sister. We called the front desk, packed our bags and left the property. Thinking I would get the same person on the line, I hung up on my end and placed the call again. The next day we were offered a swap to Rm 128 which has a queen size bed (vs our kings size reservation) and we declined. Your front desk employees were very friendly, on the other hand your rooms need a better supervisor for cleanliness. I needed to make a reservation for a meeting in Albuquerque, NM, 4/8-9/2019. Had room two nights. I guess the people next door never been teenagers before.. they was not disrespectful just trying to have a good time.. then had the police called on them.. First of all I need to mention that we chose the Hampton based on great reviews from AAA. Complaints to HI, Hilton fall on deaf ears for my complaints concerning my sensitivity to bleach. She left in tears and had to make other arrangements late at night. Very disappointing for a company so big not to take care of their customers. the surety guard saw and heard every thing.I believe the guard said the guys name was right. Please reconsider not allowing Priceline to represent the Hampton Inn in the future. Today April 15th I am still waiting from a call or a return call from anyone representing Hampton Inn. Normaly hotel stays are made in advance and this time it was last minute. My family has a reunion near Hagerstown, MD every summer when we book between 6-8 rooms for the weekend at the Hampton Inn there. (we interrupted I'm sure)! We didn't want to move to another room because we weren't comfortable staying in the hotel and didn't want to spread the bed bugs to another room. He informed me that, the policy was that they would leave the vehicles for about an hour In case, the guest change their mind or forget something. Thanks. So at 2:00am, we packed up the car and headed back home which was a four hour drive. Dear A TripAdvisor Member I am sorry for the quality of your recent stay at our hotel and appreciate your feedback. Region 1 & 3 operations manager. The reservation clerks in Dallas or wherever they are located have a written scrip in their computer about the hotel and attractions, therefore, whoever I was speaking with made me think I was actually talking to someone at the Bowling Green Hampton Inn. My husband Albert and I stay at Hampton inn frequently, always the one on Tower Rd when we are in Denver. well during my stay on 4/13 was told I would be able to swim but there was a delay in what was told to me by an employee. One more thing the next day my husband spoke to the new Sales Agents on duty Cory Adolfo and Olivia Seymour. But our recent visit was unpleasant. I had to cancel with people two hours away coming. We planned to rest, visit some friends and shop around a little. She is rude. Everyone keeps blaming everyone else. Not a complaint--a compliment, but I did not see that link. We spent 3 hours trying to get the reservation straightened out but we were only able to get a side room and were not given beachfront. As I should not have been the one to suggest comping this room, I believe the hotel can come up with some reasonable solution better than what was given me. She also told me they put everything in a box loose and took it to UPS and it was my responsibility to call UPS.

I gave her the required information needed for the reservation along with my credit card number to hold the room. SHE COMES OUT NOT LISTENING STARTS PAGING HOUSEKEEPING LADY, WHO COMES DOWNSTAIRS AND STARTS TELLING US WHY ARE WE ACCUSING ME OF ROBBING YOU. Wanda was the attendant the evening of 10/17/2018. He got very agitated and told me to leave. In the last two days, I have called the one in Asheboro, NC and Eufaula, Al. I asked to trasfer. I called the hotel a minute ago and the lady who answered told me it was an "incidental damage fee" in case we damaged the room. I made reservation for November 22 and 23 at your location in Clarksdale, MS for the Thanksgiving holidays. Also booked through them. We were in town to see my eldest High School daughters bike race at the Sea Otter Classic. Reported to hotel staff when leaving hotel at approximately 6:40 am. I settled for a mudslide, but it didn't have any chocolate sauce or anything. I needed to wash clothes because I was there for over a week. Because of our loyalty to your company over the last 20 plus years, and the fact that we were NOT satisfied with out stay at your hotel on 10/26/2018, we feel that it is only appropriate that we not be charged for that night. Please feel free to contact me directly at 732-353-8055. A girl answered the phone and welcomed me to the Bowling Green Ky Hampton Inn. On today while in the room where the training took place my nose was congested and drainage from my sinuses started to drain in the back of my throat and I had a sore throat.

• 7390 W Hampden Ave, Lakewood, Co 80227
• Radisson Blu Edwardian Afternoon Tea
• Classroom Mailboxes Ideas
• Rainbow Plus Size Blazers
• Genuine Hand Woven Oriental Rug
• Summer Camps Concord, Nh
• Virginia Farm Bed And Breakfast
• Soda Blaster Hire Near Me
• Venmar Range Hood Light Bulb Replacement
• Dowco Guardian Size Chart
• Ikea Grey Dresser Hemnes
• Cetaphil Salicylic Acid Moisturizer
• Aperol Spritz Umbrella For Sale
• Jurassic World Dominion Allosaurus Toy
• Vuori Men's Size Chart
• Post Doctoral Fellowship On Democracy
• Zara Camo Cargo Pants
• Digital Water Bath Uses

Sitemap 22