I called and got a RA and sent t

I called and got a RA and sent the wrong product back the next day. Jeep Parts > Where To Buy Jeep Parts > 4 Wheel Drive Hardware. I placed the order and got a confirmation but no tracking number. 4 Months later I received a different product that.

Saturday: 9 a.m. - 3 p.m.|Sunday: Closed|Monday: 9 a.m. - 6 p.m.|Tuesday: 9 a.m. - 6 p.m.|Wednesday: 9 a.m. - 6 p.m.|Thursday: 9 a.m. - 6 p.m.|Friday: 9 a.m. - 6 p.m. Only 0.39 miles away from your current location, 8400 Midlothian Turnpike,Suite B,Richmond, VA23235, Only 93.0 miles away from your current location. needed the part for an off-road event. Emailed within 24 hours to switch order. From Business: Midas is one of the world's largest providers of auto repair services, including brakes, oil change, tires, maintenance, steering, and exhaust services. I said I shouldn't have to pay for their mistake. NOT ON MY LIFE! Willing to go above standards to make sure your happy with how your vehicle performs. YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs.

Bob Brockett is a pro in the auto industry and has taught, Was in a pinch with my 16' enclosed trailer these guys went out of their way to get me in and correct my issue with the trailer, Needed a 4wd hub lockout. You might think you are getting a great deal with their special offers but the reality is you can make more money if you move someones lawn for the amount of time you spend over the phone with those dumb b*tches who cant help you. Excellent to deal with and the deal they had on the winch at the time $475 shipped with discount was amazing. Order a part, its on back order. Didn't know the item was on back order until I received confirmation email next day. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Everytime I called someone answered, everytime I came by service was quick and efficient. I ordered 2 rims Wednesday on the agreement that they would ship Wednesday. Some manager tried to make it all right with me by not charging me shipping on the returns, which had model #'s for ford trucks. I contacted Customer Service and all they had to offer (both from my email and phone call) was; "the item will be shipped once it comes in". These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. Back and forth emails promising "next day shipping" just leads to months passing, no parts and angry customers. Thanks for the heads up. There are probably other customers that spend a lot more than me, but not many.

Sure enough, one of the items in this order is "back-ordered".. Won't be shopping with these guys again. Highly recommend this place. Promotions, new products and sales. Have a nice day.. Wont ever use them again. BUYERS BEWARE!!! I recently ordered and received a replacement top from 4wd.com. In and out for a quick torque recheck. then they placed 2 holds for the money with my bank which over drafted it. So lucky to find these guys when I started building up my JK Wrangler. I could have ordered it online, but wanted to verify that it was what I wanted. YOU make us everything we are and to that we are very grateful to each and every one of you "jeepers" out there! I found Stacy Lorey at extension 879 to be very helpful and courteous. Ordered parts for 2nd day overnight shipping, vendor shipped UPS ground which took 2 weeks. COMPTON, Calif. Off-road products retailer 4 Wheel Parts (4WP) has opened its 97th and 98th retail stores in the U.S., in Greenville, S.C., and Gilbert, Ariz., and plans to open two more stores before year-end. books flip edition author boston los Customer service blows, do not recommend, save yourself a lot of aggravation. Privacy policy If you would like a response to your feedback, please enter your email address below. Email your letter to Editor Don Detore at [emailprotected]. This place is a joke, take your business elsewhere. They say they are all about customer service and I have purchased a few things there and have so far been underwhelmed and even lied to. I started thinking is was some kind of hoax, because of the management of our order. They installed a hood louver for me and found more issues with my rear shocks. flip books Buyer Beware - 4WD.com - Not honoring a posted promotion. I knew that. i got pretty much all my stuff from 4wd. Sad too, they use to be a really good company pre-2006 when they were "acquired" by Transamerican Auto Parts Company, LLC. Today, George's son Greg Adler carries on the tradition at TAP LLC. Been going here for a couple of years now, Staff is genuine, very knowledge, and very helpful. Duttons Upholstery Auto Truck & Van Accessories, Automobile Seat Covers, Tops & Upholstery, Four Wheel Drive Vehicles-Supplies & Parts, Wheel Alignment-Frame & Axle Servicing-Automotive, Needing a 2007 chrysler town and country mini van used battery. Even got a tracking number. My Experience Will Follow: "Hey 4wd.com, I gave you guys tons of chances, I remained patient, & you failed. Found out today that the seats had been returned. Period. This place is a gift to everyone but especially jeep owners. Do they have any parts in stock or that are available? Tom was a "jeeper" himself and frequently needed quality replacement Jeep parts that were often hard to find. After many phone calls and emails I was told that someone on their end switched the billing and shipping address. 4wd.com has a FEEDBACK icon but you as the customer can only add yours, not access others. Tried to cancel with no response. Good service, very reasonable rates. I ordered Smittybuilt seats covers, black with red in the middle. actually the last time i ordered some things were on back order. I have the receipt that they sent me which reiterates the $50 mail in rebate. They are bunch of dumb f*cks who cant follow a simple order and make the customer happy after he/she spends hundreds of dollars for stupid car parts. Highly reccomed. When I called to have my issue resolved I was connected with a representative who would interrupt me on the assumption that she knew the point of my statement. Well here it is a week later and still no parts, just got off the phone with them and they told me that my order was voided out and that they could get a hold of the warehouse and have the parts drop shipped to me. It's been over 7 weeks and I have no refund because they can't even find the thing. That could have been their 3k if they weren't terrible pricks.

Because that means after you order from the friendly-helpful-affable sales person, YOUR'E ON YOUR OWN.

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I got here looking for information about if this 4WD was for real or not! Ordered one product - told it was on backorder. Been doing business with them since 93. Jeep Accessories They had a deal that if you ordered the front 2, you got the rear for free. I am considering legal action if this is not cleared up and the hold removed from my account. Thank you for your service! And don't be fooled, 4wd.com, 4Wheelparts.com, TransamericaWholesale, and others are the same store(ask first). Not only did I get the lowest price that I could find online, but it arrived 3 days after i ordered it. I ordered some products for my TJ which arrived in time as promised. I was worried about back orders and delays but everythig shipped and arrived on time so I can't say anything bad but this is only based on my experience. I will not buy anything from them again. F you 4WD. I have spent several thousand dollars across the spectrum for jeep parts. Donnell Ford has a great friendly atmosphere! I understand they can't control manufacter' back orders; however, they certainly could have communicated better. So, stick to Amazon or Ebay products, who do care enough about their customers to provide a Seller Rating & a Review Section. Great customer service! Great service as always. On Friday they are sitting on the dock and still not scanned for a tracking number. Part stayed on the truck, but now there's no sign of it. Great customer service from Bestop, NO customer service from 4WD Hardware. . The techs are decent. Had exhaust done on my 2002 Ford F-150. reasonable prices. Contacted UPS, had the address updated, parts should (finally) deliver. We are a Ford and Mercedes-Benz dealership with a huge selection of new and pre-owned vehicles. Do you have an opinion about this story? I have spent at least a couple of grand on jeep parts from this place. Come on, this many reviews with this rating! If you have to pay a little more, its worth it to not have to deal with lousy customer service. Still No Tracking Number.

We arrived there just a few minutes before closing time, but our salesman Demetrius. Transamerican Auto Parts Company, LLC, a marketer of aftermarket parts and accessories for light trucks, Jeeps, sport utility vehicles and other four-wheel drive vehicles, has acquired Four Wheel Drive Hardware, LLC. Awesome business that is eager to take care of all your 4x4 needs, Great guys great work , they go the extra mile. Come to find out order was not even processed or shipped! A month goes by and still no tires. I have purchased many items from 4WD Hardware over the years.

They changed the name of the actual stores/service centers to "Performance Parts Center" in 2009 due to crappy reviews. Click here to view the rest of todays headlines. I order a Bestop replacement top that was listed as on sale and applicable for a $50 mail in rebate. No one returns calls or emails. Not a coincedence. During my conversation with their tech they extended the a product discount to the overall purchase in addition to the factory rebate. Amazing service and quality work every time. had no problems at all. If you dont want to be totally stressed out and pssed off, AVOID THEM ALL. We will never use your email address for any other purpose. Ole' Tom Kennedy is probably rolling in his grave. Bummer because they have what it takes to be great but they just fall short. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. Rims were shipped 1 month later and they refuse to return them. The package they sold me for the transfer case with driveshaft has an incorrect length on the driveshaft. I'm so happy they are back in business. But one thing we will never forget is our customers. Please select at least one newsletter to subscribe. While working on the lift kit that I ordered, I ran into a problem (my fault). 2022 Supplier Excellence Award, Mentoring Takes the Mystery Out of Advisory Councils, ADAS Market Projected to Reach $57.90 Billion by 2030, J.D. 4WP sells and installs an extensive line of aftermarket parts and accessories for off-road enthusiasts through its brick-and-mortar store network and online at 4wheelparts.com and 4wd.com. In addition, through its Performance Products division, Four Wheel Drive Hardware is a leader in Porsche, Mercedes, Toyota truck and domestic truck aftermarket parts and accessories. Finally got someone to contact me thru email and acted dumb like I was just trying to place the order. Highly recommend these guys for all your off-road needs. Most of their people are knowledgeable, agreeable and supportive. In 2006, 4WD was acquired by Transamerican Auto Parts Company, LLC. I couldn't ask for anymore. I contact 4WD. 4wd is the same company as 4 Wheel Parts. It is 4WP's second outlet in South Carolina; the other is in Charleston. So now I have to pay to ship 2 things back.

I will do every work on my jeep here and will avoid Four wheel parts by any means. Magazines display great detail. Very nice products. Also, 4wd hardware never sends tracking numbers for shipped products. They came through with a reasonable price that was good enough that I ordered 2 in, From Business: Your YOUNGSTOWN OH O'Reilly Auto Parts store is one of over 5,000 O'Reilly Auto Parts stores throughout the U.S. We carry all the parts, tools and accessories, Very good store for auto parts. Tire Business is an award-winning publication dedicated to providing the latest news, data and insights into the tire and automotive service industries. I'll save everyone a lot of time and headache and anguish: "IF THE SITE YOUR ORDERING FROM HAS NO CUSTOMER REVIEWS SECTION OR SERVICE RATING, NNNEEEVVEER OOOORDDDERRR FROMMM THEMMM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The sales rep, Jim G*****, said it was less because of a sale. This company is basically a scam. About Us Shipping policy We are committed to deliver the best service from our sales and customer service center located in Ohio. Made multiple phone calls and nobody answers the phone even after letting the phone ring for over 10 minutes. Apparently in these economic times 4wd is not interested in keeping any business. Automotive Aftermarket Manufacturing:Genstar Completes Sale Of BBB Industries To Clearlake, Automotive Aftermarket Manufacturing:Monroe Releases New Part Numbers in July, Automotive Aftermarket Manufacturing:ContiTech Connects Globally Under Continental Brand, Automotive Aftermarket Manufacturing:Royal Purple Launches New Branding Campaign, Research: Overheard: Producer Price Index, Ups and Downs, Collision: Driven Brands Acquires Tennessee-Based Jack Morris Auto Glass, Personnel: Pepper Wilson Joins AASA as Marketing Manager. Ordered tires 3-24-11.

They don't own their faults nor they try hard to fix the issue. I will never order from these clowns again. I said I wouldn't order after the last order but it came with a $100 promo card so I had to use that. The new store there is 4WP's fourth in Arizona. I ordered an ARB recovery kit in August. After i explain the issue all i can hear "I'm sorry for the inconvenience sir". As 4 Wheel Drive Hardware moves into this new century, we find ourselves reaching out to new markets through Instagram, Twitter, Facebook and other social media outlets. Have tried to order from them three separate times and they dont bother nor care whether it shows up or not just as long as they get payment. When I tried to get the small but vital parts replaced, they said they couldn't send out the new parts, instead I needed to box up the entire top ( two boxes about 3 ft x 5 ft and about 85 lbs) and send it all back. Once that date passed and I still hadn't recieved it - check my account on-line and status showed back order pushed back. Terms of service

Changed my order around, and 5 weeks after I made my original order my shipment came. If you do order from them call your order in and make sure every item is in stock first. Transamerican Auto Parts also owns; Smittybilt, Pro-Comp (tires are actually made by Cooper), Rubicon Express, G2 Axle&Gear, I did another review on the horrible maintenance of 4 Wheel Performance Parts Center which is just another name for 4wd and $ Wheel Parts. If you think I'm just an irrational hothead, I copied what happened when I ask for customer reviews on their chat icon & I'll paste it at the end. Well, abount half of it was incorrect. I was told to send the wrong tire back and they would send me the tire I ordered as soon as they received their screw up tire back Im like no how about you send me the tire I payed for today so I can put the tires on my truck and Ill send your screw up tire back when I get what I ordered? When I call I am put on perpetual hold and can never get to an actual person. RUN, DON'T WALK FROM THESE GUYS. Ordered wheels and tires with center caps for my 96 ford F350, they sent caps that don't fit the truck, called customer service and they said they would send the right ones out, 4 weeks later no caps, contacted sales and they said customer service doesn't know anything and there is no center caps that will fit my truck. Now, I understand about back orderhowever I think the site needs to tell you if its on backorder.I have waited for 1.yes 1 Cold Air Intake for about a month now.If I cancel my order im gambling.so im gonna continue to wait it out.in the grand scheme of things I know I am only one consumer with only one experiencebut I also know if i ran a company (which this one claims to be top notch) I would make every attempt to make sure I retained business. A company created much the same way 4WD was, by George Adler some 55 years ago in his own small garage. Had I not checked my order myself on-line; I still would be waiting. So if your in no hurry then order from 4wd but if not then order your parts right form the manufacturer directly save your self 3 weeks and 3 BS calls to 4wd. Great customer service and informative about their products! Took over 3 weeks to get them even though I paid for rush shipping.

Visit, My husband and I purchased a car from there this past weekend. They could have easily called or sent me an email telling me of the multiple delays. I found "Gloria" to be very unhelpful. His search for good suppliers resulted in the creation of 4WD. I ordered a OME Steering Stabilizer and a Warn M8000 from 4wd.com. Born out of what started in his two-car garage more than 30 years ago, 4 Wheel Drive Hardware continues to service the "jeepers" of the world, in the spirit Tom was inspired by many years ago! I searched the website for a top with a sunroof for my Wrangler.

Privacy Policy. I scheduled everything through Facebook and didn't have to even talk on the phone. Tire Business would love to hear from you. However, I still have not receivced my correct product. When the price was quoted, I asked for verification that it had a sunroof because I expected to pay more. After filing a claim through paypal I was reimbursed but what a waste of time and it's hard to believe a company can stay in business jacking people around like this. Checked my bank account and they are trying to bill me again. Thanks 4wd.com! I ordered a set of Corbeau Moab seats the beginning of the month after checking to make sure they were in stock. Founded in 1977, Columbiana,OH-based Four Wheel Drive Hardware is a catalog and internet retailer of Jeep aftermarket parts and accessories. They said the color wasn't their fault and if I wasn't satisfied I could pay to have it returned. Though they did refund the 2nd air shipping, overall ordering from this company has been a terrible experience. Run them without the center caps there is nothing they can do. With divisions like: 4 Wheel Parts Performance Centers, The Manufacturing Group, Dealer Services International and Transamerican Wholesalers. Hard top arrived damaged but was rejected. In January of 1977, Tom Kennedy, the founder of 4WD, conceived the idea for his company out of his own need for Jeep parts and accessories. Actually, they refuse to even answer any email or phone call. Has been doing this for 20 years! very nice staff. Do not buy from this business. Don't know how it happens but they managed to send to giant Rock Krawler coil springs. Good luck ever getting the right order or God forbid you have a return or exchange. Sells a variety of parts for nearly all makes and models of Jeeps. Ordered a top that came to me damaged even though the box was not damaged. The truck drives better than it did stock, and it's now on a 6" coilover lift with 35s! User reviews of Jeep parts and accessories. I do most of my CJ shopping here as they seem to have a very complete and thoroughly organized selection of hard parts. No one says anything. (Optional). Ordered soft top disconnects and received the wrong size. Furthermore, when the factory rejected the rebate due to their confusion over my receipt the sales manager at 4WD contacted them personally on my behalf and cleared up the rebate issue. Didnt ship Wed. Didnt ship on Thursday. My last couple of orders have been so screwed up it had me ordering from all kinds of other places so that I could have them in time for a Jeep Jamboree.

Great service. Could not locate one locally in NC. Contact Us They will never see another penny from me, too bad for them I just got my 8.8 in, new Fox shocks, new 33" Goodyears, 4.56 gears to match front, Detroit locker. Well I had had enough of their crap and told them to cancel the order, Then the lady had the nerve to tell me that they hoped I would consider using them agin for future offroad purchases. WTF???

I ordered a steering wheel and once again paid for rush shipping. These guys always have the parts I need, and they offer warranties on all the stuff they sell. Tendeco's John Lussier Sits Down with AMN Drivetime [VIDEO], Auto Pros Visit Str Automotive, Mooresville, NC, Brandon Kight, Vice President of Marketing, Driven Brands Acquires Tennessee-Based Jack Morris Auto Glass, Pepper Wilson Joins AASA as Marketing Manager, Chery Establishes New Connected Vehicle Research Institute, Alfa e-Parts Announces Pressure Sensor Release, Navistar Awards T/CCI Mfg. Because of the problems which I never did receive. Well!!! Best 4x4 shop in the Sound. I will now go to by card company to get charges reversed.

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I called and got a RA and sent t